Product Manager
Delivery Hero โ Germany ยท Posted ~2 hours ago
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Job DescriptionWe are looking for enthusiastic problem solvers to join us in scaling our platform, digitalising businesses in Asia, uplifting rider livelihoods and building a hyper-convenient platform for our customers.
If you love working with technology to create solutions and aren't afraid to roll up your sleeves to get things done, you'll find your tribe here at foodpanda.
Our diverse, high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds and perspectives.
The role
We're looking for a Product Manager, Quick Commerce โ Consumer Experience, based in Singapore, to own how customers discover, choose, re-order and receive groceries and everyday essentials on foodpanda.
Quick Commerce is one of the fastest-growing parts of our business, and this role sits right at the heart of it.
You'll shape both halves of growth: bringing new customers in through richer discovery and a deeper, more navigable assortment โ and keeping them coming back by turning one-off orders into a weekly habit and making every order arrive exactly as promised.
Your scope spans acquisition, retention and the post-order experience, across our Quick Commerce markets, and it will keep expanding as the mission grows.
Put simply: today, many customers think of us as the place you go for the one thing you forgot.
We want to become the weekly shop โ hypermarket range at convenience store frequency โ and you'll own a big part of making that real.
What's on the menu
Setting the vision, product strategy and roadmap for your area โ and proactively identifying the opportunities that belong to it, not only delivering the ones handed to you.Turning ambiguous customer and business problems into clear product proposals: problem, root cause, target segment, hypothesis, expected behaviour change, success metrics and estimated impact.Writing product requirements complete enough that engineering, design and analytics can build without rediscovering decisions mid-flight โ including edge cases, dependencies, experiment design and rollout plan.Running well-designed experiments across multiple markets, and using the results to decide what to scale, iterate on, or stop.Defining the metrics that measure the health and success of your products and initiatives.Understanding user needs and building delightful experiences in close collaboration with design.Working closely with engineering to build scalable, robust solutions, and aligning with partner teams to ensure a cohesive experience.Keeping apprised of innovations and trends in the industry and emerging technologies, and inspiring the team to stay ahead of the curve.Making the quick commerce experience feel like it offers more than groceries โ growing discovery across new verticals and categories so customers find the full breadth of what we carry.Making the assortment feel as deep as it actually is โ helping customers find, trust and choose from our range with confidence.Turning one-off orders into a lasting habit โ re-ordering, replenishment and loyalty experiences that bring customers back week after week.Making sure orders arrive as promised โ shaping a reliable, trustworthy end-to-end experience that earns repeat custom.Partnering with Commercial, Marketing and local market teams to turn launches into measurable business outcomes.
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