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Account Manager - SMB Italy

Delivery Hero — Italy · Posted ~2 hours ago

Mid Visa History ✓

Skills

Account Management Relationship Management Consultative Selling Data Analysis Business Development Revenue Growth Cross-functional Collaboration Marketing Activations Menu Optimization

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Summary ✨ AI‑Generated

Manage and grow relationships with small and medium-sized restaurant partners in the Italian market. You will act as a strategic advisor, analyze business performance, identify opportunities for revenue growth, and collaborate with internal teams to deliver customized solutions, promotions, marketing initiatives, and menu improvements.

Highlights

Build long-term relationships with restaurant partners, use performance data to identify growth opportunities, and drive revenue through strategic commercial initiatives and cross-functional collaboration.

Description

Job DescriptionYOUR MISSION You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success. You’ll use data-driven insights, industry knowledge, and cross-functional collaboration with other teams to optimize partnerships and maximize business impact. THE JOURNEY Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication.Understand Partners' business goals and challenges to provide strategic guidance and support.Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo.Drive rapid revenue growth through smart promotions, high-impact marketing activations and menu optimization.Take ownership of partner revenue performance, driving measurable growth.Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service.Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales.