System Engineer

About The Company netgo is one of Germany's leading IT service providers, renowned for its innovative solutions and commitment to excellence. With over 1,500 employees across multiple locations nationwide, netgo offers a dynamic and collaborative work environment that fosters growth and development. The company emphasizes a modern workplace, a family-friendly atmosphere, and engaging challenges that inspire its team members. As part of the netgo group, employees have the opportunity to contribute to cutting-edge projects and be at the forefront of technological advancements in the IT industry. About The Role We are seeking a System Engineer for our Cloud Platform team, specializing in OpenStack and VMware technologies. This role is fully remote, allowing you to work from anywhere within Germany. As a vital member of the team, you will oversee the operational management of our multi-tenant cloud infrastructure, ensuring its stability, performance, and security. Your responsibilities will include deploying customer-specific environments, maintaining platform components, and supporting migration projects. Depending on your experience and skills, we offer roles ranging from entry-level to senior positions, providing a tailored career path within our organization. Qualifications The ideal candidate will possess a completed IT apprenticeship (such as Fachinformatiker Systemintegration), a degree in computer science, or an equivalent qualification. Experience with cloud and virtualization platforms, particularly OpenStack and VMware vSphere/vCenter/ESXi, is essential. Strong knowledge of networking (TCP/IP, VLANs, switching, routing, firewalls) and storage technologies (SAN, NAS) is required. Proficiency in Linux and/or Windows server administration, along with basic understanding of backup solutions like Veeam, Commvault, or Rubrik, and monitoring tools such as CheckMK or Prometheus, is also necessary. Candidates should demonstrate a structured, self-organized work style, excellent communication skills in German, and a high motivation to learn and adapt to new technologies. Willingness to participate in on-call duty and occasional onsite meetings (about once or twice a month) is expected. For senior-level candidates, additional experience in managing multi-tenant platforms, automation with tools like Ansible, Terraform, or PowerCLI, and familiarity with ITIL processes are advantageous. Proven experience in migration projects and technical responsibility for platform components will be considered a plus. Responsibilities Operate and maintain our multi-tenant cloud platforms based on OpenStack and VMware at various data center locations.Build and integrate network, firewall, storage, and compute components into existing platform landscapes.Manage the lifecycle of platform components, including monitoring, patching, firmware updates, and configuration changes.Provision and configure customer-specific environments within shared cloud platforms, including network segments, resources, and backup scopes.Execute migrations into the shared cloud environment, ensuring proper configuration and documentation.Implement customer-specific SLAs, backup objectives, and security policies.Operate and monitor central platform backups using tools like Veeam, Commvault, or Rubrik.Participate in incident, change, and problem management processes at both tenant and platform levels.Support housing operations, including remote support for customer hardware and operational monitoring.Utilize monitoring and event management to ensure SLA compliance and operational standards.Participate in on-call rotations to provide 24/7 support coverage.Automate routine operational tasks to improve efficiency and reliability.Create and maintain operational documentation, runbooks, and configuration records. Benefits We offer a flexible work environment with trust-based working hours, allowing you to plan your day effectively. Enjoy 30 days of annual leave and the possibility to work up to three months per year from an EU country. Our health and fitness programs include free training at the netgo fitness club, subsidized Urban Sports Club memberships, and regular health initiatives in collaboration with the Techniker Krankenkasse. We support your professional growth through ongoing training, certifications, and access to our Pearson VUE testing center. For mobility, we provide company cars or electric vehicles for client visits and exclusive JobRad bicycle schemes. We also allocate a budget for work attire, ensuring comfort and professionalism. Additionally, we offer retirement contributions, savings support, discounts with over 1,500 providers, and family-friendly benefits such as childcare subsidies. Equal Opportunity At netgo, we are committed to fostering a diverse and inclusive workplace. We believe that diversity is a strength that drives innovation and excellence. Our principles emphasize trust, responsibility, continuous learning, and mutual respect. We value open communication, transparency, and the development of our employees. We welcome applications from all qualified individuals, regardless of gender, age, ethnicity, or background, and promote equal opportunities in all aspects of employment. Join us and be part of a team that values your unique contributions and supports your professional journey.