Ecommerce Manager

We’re recruiting an eCommerce Manager for an ambitious and growing brand as they look to continue their investment in their D2C channel. This is a broad, hands-on digital role with real ownership of the website and its commercial performance and responsibility for a multi-million pound channel. You’ll take responsibility for driving online revenue, continually looking at how the website is trading and identifying opportunities to improve conversion, customer acquisition and overall digital performance. Alongside eCommerce and trading on a day to day , you’ll have oversight of the wider digital acquisition mix – managing CRM activity and working closely with specialist agencies across CRM, PPC, SEO and other performance channels. As part of an SME, you’ll have plenty of autonomy and will be expected to get stuck in – analysing performance, making changes, testing ideas and getting involved across different areas of digital and eCommerce when needed. This is a fantastic opportunity to join a business that has great foundations, a lovely brand and now want to really drive their eCommerce on to the next levle. Key areas of responsibility: • Own and drive the commercial performance of the website • Develop and execute the eCommerce trading plan, including promotions, merchandising and customer journeys • Use data and insight to improve conversion, revenue and customer acquisition • Continually identify and implement opportunities to improve digital performance What we’re looking for: • eCommerce and online trading experience within a consumer-facing business • A commercial mindset with a track record of driving online growth • Good knowledge of CRM and digital acquisition channels including PPC and SEO would be advantageous • Strong analytical skills and confidence using data to make decisions • A proactive, hands-on approach and the ability to thrive with autonomy in an SME environment This is a great opportunity for someone who enjoys the breadth of working in a smaller business – where you can make decisions quickly, see the impact of your work and take genuine ownership of eCommerce and digital performance. Interested? Get in touch for more information!