Tier III Network Operations Engineer

Description Hybrid 3 days on-site in Charlotte, NC Our client seeks a Tier III Network Operations Engineer to troubleshoot and resolve complex WAN, LAN, routing, switching, and wireless issues. The role focuses on break-fix support and operational reliability of enterprise network solutions. It requires strong knowledge of TCP/IP, routing, switching, wireless, basic datacenter and network security concepts, and familiarity with automation and monitoring. The engineer will operate with minimal supervision and collaborate within small teams using Agile principles. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $90,000.00 to $110,000.00/yr. w2 JN -092026-108502 Responsibilities Support internal data networks with focus on improving reliability.Troubleshoot LAN, WAN, and wireless network performance issues.Perform troubleshooting and analysis of appliances such as firewalls and WAN accelerators.Provide timely resolution to trouble tickets.Contribute to and participate in network improvement initiatives.Participate in on-call rotation duties.Collaborate across all tiers of the operations organization. Experience Requirements Two or more years of related network operations experience, or six or more years without a bachelor’s degree.Proficiency with networking protocols and technologies including TCP/IP.Ability to troubleshoot complex routing and switching issues.Knowledge of LAN/WAN technologies including VLANs, Ethernet, MPLS, ACI, ISE, and SD-WAN.Experience with ACI fabric configuration and troubleshooting including spines, leaves, APICs, and tenant configurations.Familiarity with wireless standards, security protocols, configuration, and troubleshooting.Proficiency with monitoring and diagnostic tools such as ThousandEyes, LiveAction, SolarWinds, and Wireshark.Experience performing Cisco IOS updates and general network maintenance.Strong problem-solving skills and timely incident resolution.Commitment to continuous learning of networking trends and best practices.Desired: Industry certifications such as CCNA, CCNP, Network+.Desired: Prior Tier 2 network operations support experience.Desired: One year with Microsoft Windows and MS Office.Demonstrated ability to work independently with some supervision, with effective communication and interpersonal skills, and the ability to prioritize based on business needs. Education Requirements Bachelor’s degree in Information Technology from a four-year college. In lieu of degree, High School/GED with six years minimum related work experience.