QA Manager

Description Job Role We're looking for a hands-on QA Manager to lead our software quality function and drive the transformation from manual to automated testing across our healthcare technology platforms. This role requires deep domain expertise in healthcare payor and provider systems, combined with strong technical leadership in test automation and emerging AI-powered testing tools. You'll build and mentor a high-performing QA team while staying directly involved in automation architecture and execution. Responsibilities Leadership & Strategy Own the overall quality strategy for software development, ensuring products meet functional, regulatory, and performance requirementsLead, mentor, and grow a QA team, fostering a culture of quality ownership and continuous improvementPartner with Engineering, Product, and Compliance leaders to embed quality practices throughout the SDLCDevelop and execute a comprehensive functional, integration, and regression testing strategy across products and dataDefine and track QA metrics and KPIs (test coverage, defect leakage, automation rate, release quality) and report to senior leadershipDrive release governance and readiness across the QA function, partnering with Product, Engineering, and Business teams to plan release schedules, manage risk, and ensure UAT cycles are executed with clear acceptance criteria and stakeholder sign-off. Test Automation Transformation Lead the transformation of QA teams from manual-heavy testing to scalable, automation-first practicesDesign and implement test automation frameworks and strategy across web, API, and backend systemsEvaluate, pilot, and integrate AI-powered testing tools (e.g., AI-assisted test generation, self-healing scripts, intelligent defect triage, visual/regression AI testing) to increase efficiency and coverageRemain hands-on: build and troubleshoot automated test scripts, review automation code, and set technical standards for the teamEstablish CI/CD-integrated testing pipelines to enable continuous testing and faster release cycles Healthcare Domain Expertise Apply deep knowledge of healthcare payor operations (claims processing, eligibility, enrollment, benefits administration, EDI transactions such as 837/834/835/270/271) and provider systems (Clinical information received via fax, EHR/EMR integration, clinical workflows, revenue cycleEnsure test strategies account for HIPAA, HITRUST, and other regulatory/compliance requirementsValidate interoperability standards (HL7, FHIR, X12 EDI) as part of test planningCollaborate with business and clinical/compliance stakeholders to translate complex healthcare requirements into robust test scenarios Process & Team Management Manage test planning, execution, defect management, and release sign-off processesDrive risk-based testing approaches to prioritize critical payor/provider workflowsSupport performance, security, and regression testing strategy alongside functional QA Requirements 8+ years of experience in software QA, with 3+ years in a QA management or leadership roleExperience with healthcare payor and provider domain (claims, eligibility, EDI, EHR/EMR, or related domains) is a big plusDemonstrated success in leading a transformation from manual to automated testing at an organizational or team levelStrong hands-on experience with test automation frameworks and tools (e.g., Selenium, Playwright, or similar)Working knowledge of AI-driven testing tools and how to apply them to real-world QA challengesExperience with CI/CD tools (Azure DevOps, Jenkins, GitHub Actions, GitLab CI, etc.)Solid understanding of SDLC, Agile/Scrum methodologies, and QA best practicesExcellent communication skills, with the ability to work across technical and business/clinical stakeholders What Sets You Apart Experience managing global/distributed QA teams across multiple time zonesContinued hands-on coding/scripting ability in automation (not purely managerial)Familiarity with performance testing tools (JMeter, LoadRunner) and security testing practicesKnowledge of cloud platforms (Azure (preferred), AWS, GCP) and cloud-based testing infrastructureCertifications such as ISTQB, CSTE, or Certified Scrum Master (CSM)Hands-on experience using AI-assisted development tools such as Claude Code, GitHub Copilot, or GPT-based tools for test generation, code review, or workflow automation In addition to base pay, some of the benefits we offer our team are: Paid Time OffPaid Parental LeaveMedical, dental, vision benefits401K with company matchShort- and Long-Term DisabilityGroup Life InsuranceTuition reimbursementProfessional development opportunities ProgenyHealth positively recruits people from diverse backgrounds, including individuals with disabilities - if you need an accommodation to interview, please contact us by email: careers@progenyhealth.com All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.