Director of Software Engineering

# Director, Software Engineering ## About the Role PointClickCare is seeking a Director, Software Engineering to lead the engineering organization responsible for Transitions of Care. Reporting to the VP, Engineering, this leader will oversee approximately 50 engineers through a management structure of 10–11 managers and senior managers. The Director will partner closely with Product Management and cross-functional stakeholders to define roadmaps, align engineering strategy with business priorities, guide technical architecture decisions, and build a cohesive, high-performing organization. The role also focuses on leadership development, scalable cloud-based platforms, technical excellence, and the development and scaling of AI-powered products and services. ## Key Responsibilities * Partner with Product Management to develop and execute roadmaps balancing product innovation, technical investments, operational excellence, and long-term platform strategy. * Lead and unify multiple engineering teams by establishing clear priorities, shared objectives, and strong cross-functional collaboration. * Develop and execute engineering strategies supporting current and future business needs. * Ensure scalable, reliable, and secure platform capabilities. * Drive technical architecture decisions across Core and Application & Platform Services technology stacks. * Partner with architecture and shared services teams on technology decisions. * Coach, mentor, and develop managers and senior managers. * Build leadership capability, organizational effectiveness, and talent density. * Guide teams in evaluating and prioritizing technical initiatives based on business value and strategic objectives. * Lead hiring, workforce planning, and succession planning efforts. * Attract, retain, and develop engineering talent. * Collaborate with engineering, product, sales, customer success, and executive stakeholders on complex, large-scale initiatives. * Champion Agile and Kanban development methodologies. * Foster continuous improvement, accountability, and technical excellence. * Support development and scaling of AI-driven products and services. * Help create an integrated data ecosystem that enables organizational innovation. ## Required Qualifications * **15+ years** of progressive software engineering experience, including significant leadership experience within complex technology organizations. * Experience leading large engineering organizations through multiple layers of management, including managers and senior managers. * Bachelor’s degree in Computer Science, Information Technology, or a related field. * Demonstrated success partnering with Product Management and executive stakeholders to define strategy, prioritize investments, and deliver business outcomes. * Experience defining and implementing software engineering best practices across the full software development lifecycle. * Strong organizational leadership experience, including coaching leaders, driving change, and building high-performing teams. * Experience delivering large-scale cloud-based solutions using **Azure, AWS, and/or Google Cloud Platform**. * Strong technical architecture background and ability to evaluate trade-offs and guide strategic technology decisions. * Demonstrated ability to influence across engineering, product, sales, customer success, and executive teams. * Excellent communication, problem-solving, organizational, and stakeholder management skills. * Strong ownership, urgency, accountability, and commitment to delivering results. ## Preferred Qualifications * Familiarity with modern AI technologies. * Experience successfully building and scaling AI-enabled products or platforms is preferred. ## Skills & Competencies * Software engineering leadership * Engineering organization management * Multi-layer people management * Technical architecture * Cloud-based solutions * Azure, AWS, and/or Google Cloud Platform * Software development lifecycle * Product and engineering strategy * Roadmap development * Technical investment prioritization * Organizational leadership * Leadership coaching and mentoring * Talent development and workforce planning * Succession planning * Agile and Kanban methodologies * Continuous improvement * AI-enabled products and services * Cross-functional collaboration * Executive stakeholder management * Problem-solving * Communication * Accountability and ownership ## Education & Experience **Education** * Bachelor’s degree in Computer Science, Information Technology, or a related field. **Experience** * 15+ years of progressive software engineering experience. * Significant leadership experience within complex technology organizations. * Experience leading large engineering organizations through multiple management layers. * Experience with large-scale cloud-based solutions using Azure, AWS, and/or Google Cloud Platform. * Experience defining software engineering best practices across the full software development lifecycle. ## Work Arrangement & Schedule * **Location:** United States * **Work Arrangement:** Remote – US * **Employment Type:** Not explicitly specified in the source description. * **Travel:** Remote employees may be required to travel to and from the Mississauga and/or Salt Lake City offices for onboarding, team events, and semi-annual and annual team meetings. * **Overtime Status:** Non-overtime eligible. ## Compensation & Benefits * **US Base Salary:** $217,800–$242,000+ per year * **Additional Compensation:** Bonus * **Benefits:** Benefits starting from Day 1; Retirement Plan Matching (RRSP & 401K); Flexible Paid Time Off; Lifestyle/Wellness Spending Account; Parental & Caregiver Leaves; Fertility & Adoption Support; Continuous Development Support Program; Employee Assistance Program; Learning Programs & Resources; Employee Recognition. ## Compliance / Additional Information * PointClickCare provides equal employment opportunity without discrimination or harassment on legally protected grounds. * PointClickCare welcomes and encourages applications from people with disabilities and provides accommodations upon request throughout the selection process. * Employees are expected to follow PointClickCare information security policies and procedures and protect confidential and/or sensitive information. * Candidate information is processed and stored with Lever in accordance with its Privacy Policy. * **Company:** PointClickCare * **Department/Function:** Software Engineering * **Focus Area:** Transitions of Care * **Reporting To:** VP, Engineering * **Workplace:** #LI-Remote