Web Developer & Website Support Specialist

We’re looking for a Web Developer & Website Support team member to help us develop, manage and maintain our growing portfolio of school and Multi-Academy Trust websites. This is a varied role combining website development with day-to-day client support. You'll help keep existing websites running smoothly, respond to support requests, troubleshoot issues and make improvements to websites. You'll also work alongside our design and development team on new website projects. The role would suit someone with good WordPress and front-end development knowledge who enjoys solving problems and working with clients just as much as building websites. Day to day activities: Providing day-to-day website support to schools and Multi-Academy TrustsResponding to client support requests and resolving website issuesMaking content, layout and functionality changes to existing websitesBuilding and updating pages and websitesWorking with HTML, CSS, JavaScript and PHPTroubleshooting WordPress, theme and plugin issuesTesting plugin and WordPress updatesSupporting Multisite installationsHelping maintain website security, performance and reliabilityInvestigating and fixing broken functionalityCreating and modifying WordPress templatesWorking with custom fields and dynamic website contentSupporting website launches and migrationsCarrying out accessibility and quality checksHelping improve our internal website tools and processesLiaising directly with clients when required What we're looking for: You'll ideally have experience with: WordPressHTML and CSSIntermediate PHPJavaScriptResponsive web developmentTroubleshooting website issuesBrowser developer toolsGit/version controlWebsite hosting, DNS and SSL basics Experience with the following would be particularly useful: WordPress MultisiteAdvanced Custom Fields (ACF)WPBakery or similar page buildersDeveloping or modifying WordPress pluginsWordPress hooks, filters and shortcodesMySQL/phpMyAdminREST APIsWebsite accessibility/WCAGWebsite performance optimisationWebsite security and malware preventionAI-assisted development tools You don't need to know everything on this list. We're more interested in someone with solid fundamentals who is comfortable investigating a problem and finding a solution. The person we're looking for: We're looking for someone who is: A confident problem solverComfortable dealing directly with clientsAble to explain technical issuesOrganised and able to manage multiple support requestsCareful and methodical when making changes to live websitesHappy working independently as well as part of a small teamCurious and willing to learn new technologiesProactive about spotting problems and suggesting improvementsComfortable using AI tools responsibly to support their work, while understanding the importance of reviewing, testing and validating AI-generated code and content rather than relying on it without oversightMindful of data protection, confidentiality and security when using AI tools About Us We design, build and support websites for schools and Multi-Academy Trusts across the UK. Our work ranges from individual school websites through to large multisite networks, alongside photography, video, branding and digital services. You'll be joining a small team where you'll have the opportunity to work across a large portfolio of websites and have a genuine influence on how we develop our website platform and support service. Salary: £30,000–£35,000 FTE, depending on experience Location: Nottingham / Hybrid Hours: Full-time or part-time considered