L3 Systems Engineer

About Us: Renaissance Info Systems is a technology and digital recruitment agency, connecting contract and permanent professionals with clients across Asia-Pacific. We aim to differentiate ourselves through our level of responsiveness, and our understanding that comes from being an IT recruitment agency from the IT Industry. Our recruiters balance sophisticated and simple inter-personal techniques to assure a strong candidate network. Know More: http://www.reninfo.com.au L3 Systems Engineer Location: Melbourne OR Sydney Duration: 12-Months About the Opportunity: Seeking experienced Level 3 Systems Engineers to provide operational and engineering support across critical hosting and infrastructure platforms. Working within a highly available data centre environment, you will be responsible for advanced systems administration, platform optimisation, incident management, lifecycle activities, and continual service improvements. This role forms part of a dedicated support team and includes participation in a 24x7 on-call support roster. Key Responsibilities Provide Level 3 support for complex infrastructure incidents and service restoration activities.Perform advanced troubleshooting, problem management, root cause analysis, and permanent remediation.Support and administer:Physical and virtual server environmentsEnterprise storage platformsBackup and recovery solutionsVirtualisation technologies and hypervisorsWindows and Linux operating systemsDatabase platforms and supporting infrastructureIdentity and access management servicesCertificate management platformsInfrastructure automation and orchestration toolsMonitoring, event management and logging solutionsPerform patching, upgrades, security hardening, and vulnerability remediation.Support lifecycle management activities including upgrades, migrations and platform refreshes.Develop and maintain operational documentation, runbooks, standards and configuration records.Work collaboratively with vendors, project teams, and operational stakeholders.Identify and implement automation opportunities and continual service improvements.Participate in a 24x7 on-call roster supporting Priority 1 and Priority 2 incidents.Skills & Experience 5+ years' experience in a senior Systems Engineer or Infrastructure Engineer role.Strong technical expertise across:VMware, Hyper-V or equivalent virtualisation technologiesEnterprise server platformsStorage and backup technologiesWindows and Linux administrationIdentity services and certificate managementMonitoring and infrastructure management toolsAutomation and scripting technologiesExperience within complex enterprise or data centre environments.Strong troubleshooting, diagnostic and root cause analysis capabilities.Experience working within ITIL-aligned operational support environments.Knowledge of high availability, disaster recovery, and infrastructure security best practices.Relevant certifications such as VCP, MCSE, RHCE, Microsoft Azure, AWS or equivalent are highly regarded. Regards, Reshu Seth Recruitment Consultant Renaissance InfoSystem M: +61 478 487 026 E: reshu@reninfo.com.au W: http://www.reninfo.com.au