Skills
Salesforce Data 360
Data Lake Objects (DLOs)
Data Model Objects (DMOs)
Identity and relationship modelling
Segmentation
Consent management
Marketing activation flows
Telecommunications data models
Data transformation
Data cleansing
Data normalization
Data deduplication
Marketing Cloud
Data Lake Objects
Data Model Objects
Salesforce Marketing Cloud
Summary
✨ AI‑Generated
A permanent full-time role for a Salesforce Data 360 specialist who will design and deliver sophisticated marketing data solutions in a telecommunications environment. You will work with customer, account, subscription, product, and service data; build data models and transformations; manage identity and relationships; and create actionable audiences for marketing activation. Strong hands-on experience with data cleansing, normalization, deduplication, segmentation, consent, and activation workflows is expected.
Highlights
Permanent full-time role focused on advanced customer data solutions in telecommunications, with hands-on ownership of data modelling, transformation, segmentation, consent, and marketing activation. Offers the opportunity to work on complex customer and service data at scale.
Description
Role: Salesforce Communication Cloud Developer (Telecom)
Location: Sydney
Permanent (Fulltime)
Job Description
We are seeking a Salesforce Data 360 specialist with strong experience designing and delivering marketing data solutions in a telecommunications environment.The ideal candidate will understand customer, account and service level data models, including scenarios where the mobile number/MSISDN is the primary activation key rather than the individual customer.They will have hands on expertise across Data Lake Objects (DLOs), Data Model Objects (DMOs), identity and relationship modelling, segmentation, consent, and activation flows into marketing channels such as Salesforce Marketing Cloud.Experience translating telco customer, subscription, product and service data into actionable marketing audiences is essential.The role will be responsible for designing and implementing data transformations within Salesforce Data 360, including cleansing, normalisation, deduplication, aggregation and the creation of service level targeting records for campaign activation and personalisation.The candidate should be comfortable defining DLO to DMO mappings, supporting batch and streaming data transformations, troubleshooting activation pipelines and ensuring data quality, reconciliation and operational reliability.Experience with Databricks, Delta Lake or broader lakehouse data platforms is desirable, particularly where data is prepared upstream and integrated into Data 360 for marketing execution.
Responsibilities:
Design, develop, and implement scalable software solutions on the Salesforce Communication Cloud platform.Collaborate with cross functional teams to gather requirements and translate them into technical specifications.Conduct code reviews and ensure adherence to best practices in software development.Participate in the full software development lifecycle, including planning, development, testing, and deployment.
Mandatory Skills:
Strong experience with Salesforce Communication Cloud.Strong proficiency in prog lang such as Apex, Java, or JavaScript.DLO to DMO mappings.Expertise across Data Lake Objects (DLOs), Data Model Objects (DMOs), identity and relationship modelling, segmentation, consent
Interested Candidates can share their updated resumes on sourabh.sood@carecone.com.au or can reach me on +61 251 103 879
