Senior ServiceNow Developer

Join Kinetic IT’s national Service Integration team and take ownership of embedded BAU support for a key customer’s ServiceNow Vulnerability Management capability. Working remotely and onsite with the customer, you will be a trusted ServiceNow specialist who connects platform expertise with real operational and security outcomes. This is a hands-on opportunity to shape and improve vulnerability workflows across risk-based prioritisation, ownership, ageing, exception tracking, remediation coordination and operational reporting. You will troubleshoot existing and new security-tool integrations, validate requirements directly with stakeholders, and deliver minor development, configuration, defect remediation and enhancements. To also guide UAT, release and change activities, stabilise released integrations and modules, and influence backlog refinement and the development pipeline. About You As a Senior ServiceNow Developer, you will enjoy working closely with customers and using your expertise to create practical improvements. You are proactive, collaborative and comfortable taking ownership in a visible role where your work makes a genuine impact. Skills and experience we will be seeking: Hands-on experience with ServiceNow Vulnerability Response/Vulnerability Management and Security Operations (SecOps).Must hold current ServiceNow CAD, CIS -Data Foundations, CIS – Vulnerability Response and CIS – Security Incident Response certifications.Proven experience providing BAU ServiceNow platform support, including minor development, configuration, workflow enhancements and defect remediation.Strong stakeholder-facing experience, with the ability to validate requirements, communicate technical concepts clearly and build trusted customer relationships.Strong integration troubleshooting capability, ideally across ServiceNow and security tools.Experience producing operational reporting and supporting vulnerability remediation activities. About Kinetic IT Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management. We are unlocking the potential of technology to enrich lives of Australian communities. For more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport. Be You, Create the Future We value individuality and foster an inclusive culture where you’re safe to be your best, real self. We tackle challenges together, celebrate success together, and make sure everyone feels valued, supported, and proud of the work they do. As an equal opportunity employer, we welcome people of all abilities, backgrounds, cultures, and genders. We’re proud to be an Indigenous and Veteran-friendly employer. The Kinetic IT Difference Growth-focused culture – Formal training, mentoring, vendor exam support, communities of practice and regular development reviews.Advance your career – Access new roles via our internal ‘Opportunity Marketplace’ careers hub.Flex your work – Hybrid options, flexible hours, mobility and part-time roles (customer needs permitting) and a variety of leave options (including paid parental leave and purchased leave) to suit your needsCelebrate together – Social events, cultural celebrations, end-of-year functions, DEI belonging events and more.Wellbeing matters – Health and wellness resources and events, free skin and health checks, free flu shots, tailored leave and support options, free and confidential EAP and access to Fitness Passport. How To Apply Work with us as we bring technology to life. Apply today or send your CV direct to careers@kineticit.com.au. You can learn more about our culture and crew online at kineticit.com.au.