Lead Software Engineer, Implementations

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are seeking an Implementation Consultant to join the Conversions Team, supporting client onboarding and migration activities through test, UAT, and go-live phases. This role combines technical implementation, environment coordination, and client-facing delivery, ensuring successful setup, testing, migration, and handover of solutions into live operation. The successful candidate will work closely with clients, internal delivery teams, and support functions to manage environments, coordinate releases, triage issues, oversee migration rehearsals, and support production go-live. Key Responsibilities Manage environment setup, configuration, and connectivity for client implementationsCoordinate deployment of application components and data into test environmentsSupport and manage client UAT cycles, including planning, tracking, and issue resolutionTriage defects raised during testing and coordinate with internal technical teams to drive resolutionOrganise and coordinate additional releases into test environments as requiredObtain client acceptance and support progression through implementation milestonesManage data migrations, including dry runs and preparation for production cutoverSet up and validate environment monitoringExecute and support go-live runbooks during implementation cutoverCoordinate handover to Client Services / BAU support following successful deploymentAct as a point of contact between the client and internal teams throughout the conversion lifecycleEnsure implementation activities are documented clearly and tracked to completion Core Skills Required Skills & Experience Experience in an implementation, conversion, onboarding, deployment, or technical support roleStrong client-facing skills with the ability to communicate clearly with technical and non-technical stakeholdersExperience managing activities across test, UAT, migration, and go-live phasesStrong problem-solving skills with the ability to triage defects and coordinate resolutionGood understanding of environment management, application deployment, and release coordinationAbility to work in a structured way using runbooks, checklists, and implementation plans Technical Skills Working knowledge of LinuxScripting experience with Bash and/or KornShellFamiliarity with XMLUnderstanding of IBM MQUnderstanding of SFTP Advantageous / Desirable Experience Experience with any of the following would be a strong advantage: TeamCityPerforceGitHubJenkinsNexusGeneos Monitoring Key Attributes Organised and delivery-focusedComfortable working across multiple workstreams and deadlinesStrong stakeholder management and client interaction skillsAble to work calmly under pressure, particularly during testing and go-live periodsDetail-oriented with a strong focus on quality and completionProactive and hands-on approach to issue management and resolution Typical Deliverables Environment setup and connectivity readinessTest environment deployment coordinationUAT tracking and defect triage logsRelease schedules for test cyclesMigration plans and dry run executionMonitoring setup and validationGo-live runbooks and cutover supportHandover documentation to Client Services Ideal Background This role would suit someone with experience in: Software implementationClient onboarding or migration projectsTechnical operations or application supportRelease or environment coordinationFinancial services or enterprise systems delivery environments Recruitment Process Throughout your application process, you may be asked to contact us virtually or in-person. Our recruiters will explain how hybrid interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have. Compensation Salary Range: CAD $110,000 – $160,000. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location AI Disclosure No AI or automated tools are used in the screening or assessment of applicants for this role. Vacancy Disclosure This posting is for an existing and currently open position within Broadridge. Background Check Process Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks: Employment verification Education verification Credit inquiry Canadian criminal record check Workplace Flexibility We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible. At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours. Accessibility & Accommodation Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodation during the recruitment process, please notify our recruitment team. We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.