Business Development Executive

American Express — Australia · Posted ~22 hours ago

Mid

Skills

business development customer acquisition cold calling lead generation Salesforce pipeline management compliant selling CRM

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Summary ✨ AI‑Generated

A leading financial-services organization is seeking a business development professional to acquire high-value small-business customers and deliver a strong customer experience. The role involves prospecting, cold calling, pipeline tracking through a CRM, resolving application issues, and participating in industry events, with an emphasis on compliant selling in a regulated environment.

Highlights

Develop a career in a high-performing team while acquiring high-value customers, managing sales pipelines, engaging prospects, and building professional networks.

Description

Job Description An exciting opportunity has become available to join our Small Business segment as a Business Development Executive. As a Business Development Executive, you will be responsible for acquiring high-value customers and delivering an exceptional customer experience to drive acquisition. This is a fantastic opportunity for a forward-thinking individual to develop their career within a high-performing team! Responsibilities What will you be doing? Prospecting new customers through existing leads and cold calling to promote lead and revenue generationEnsuring the effective usage of Salesforce to track and report pipeline, acquisition results, and market conditionsActing as the interface between Amex and the customer to resolve any application processing issuesAttending relevant industry and partner conferences, tradeshows, and networking events Qualifications What will you bring? Adaptability to working in a regulated industry, with a focus on compliant selling practices.Previous experience in consultative B2B Sales and account managementA proven track-record of acquiring new business and exceeding sales targets in a phone-based environmentExperience in stakeholder engagement, and developing and implementing sales strategiesStrong computer literacy skills with proficiency in CRM systems and Microsoft Office What will you need to succeed? Outstanding communication skills, both written and spokenStrong relationship building skills, with experience working with partners at senior levelsA passion for onboarding new customers and initiating spend enablement activitiesAn understanding of the Small Business segmentAbility to effectively build and manage a sales pipeline About Us At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About The Team We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salariesBonus incentivesSupport for financial-well-being and retirementComprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)Flexible working model with hybrid, onsite or virtual arrangements depending on role and business needGenerous paid parental leave policies (depending on your location)Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counseling support through our Healthy Minds programCareer development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.