Description
About The Company
Sierra is a pioneering platform specializing in customer-facing AI agents, partnering with some of the world's most prominent brands such as The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank.
Our mission is to revolutionize customer service and business growth through innovative AI solutions.
Headquartered in San Francisco, Sierra maintains a strong presence with expanding offices across North America, Europe, and Asia.
Our company culture is rooted in core values that guide our actions and define who we are: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to maintaining a healthy work-life balance.
These principles underpin our approach to building products, fostering relationships, and driving continuous improvement.
Our leadership team includes industry visionaries Bret Taylor and Clay Bavor, whose extensive experience from companies like Google, Facebook, Salesforce, and Google Labs inspires our strategic direction and innovative mindset.
About The Role
We are seeking a talented Frontend Developer to join our dynamic team.
In this role, you will be instrumental in shaping the user experience across Sierra's core product interfaces and customer-facing web pages.
Your work will directly impact how users interact with our AI solutions, ensuring a seamless, engaging, and accessible experience.
You will collaborate closely with cross-functional teams including marketing, design, content, and engineering to develop and refine our web presence.
Your expertise will help build robust content infrastructure, support localization efforts, optimize site performance, and uphold accessibility standards.
This position offers an exciting opportunity to influence Sierra's digital footprint while working in a fast-paced, innovative environment committed to excellence and continuous growth.
Qualifications
The ideal candidate will possess a strong foundation in frontend development with a passion for creating impactful user experiences.
You should have experience working on marketing or growth-oriented websites, with a solid understanding of business metrics such as conversion funnels and SEO.
Proficiency in modern JavaScript, TypeScript, and React (or similar frameworks) is essential, along with a keen eye for UI/UX detail.
Experience working with headless CMS platforms like Sanity, and familiarity with structured content models, will be highly advantageous.
A deep commitment to performance optimization and accessibility is required, including knowledge of WCAG standards, semantic markup, and assistive technologies.
You should be comfortable collaborating with non-technical stakeholders, translating their needs into technical solutions, and balancing trade-offs effectively.
Additional experience with localization, internationalization, analytics, experimentation platforms, and third-party service integrations will be considered a plus.
Responsibilities
Own the development and maintenance of frontend interfaces across Sierra's core product and marketing platforms, ensuring a cohesive and polished user experience.Design and implement content infrastructure using Sanity CMS to empower marketing and content teams with self-serve tools, structured content schemas, and preview workflows, reducing reliance on engineering for routine updates.Partner with marketing, sales, and operations teams to embed analytics, enable experimentation, and translate business objectives into functional features that drive growth and engagement.Support localization and internationalization efforts by developing multilingual content workflows, translation management, and infrastructure to ensure high-quality global user experiences.Prioritize performance as a key feature by managing Core Web Vitals, media optimization, and diagnosing subtle issues like layout shifts, lazy loading, and render timing to enhance speed and responsiveness.Champion accessibility by implementing semantic markup, keyboard navigation, screen-reader support, and WCAG-compliant component design to ensure inclusivity for all users.Collaborate with designers, content creators, and other stakeholders to translate their goals into technical solutions, maintaining a balance between design fidelity and technical feasibility.Continuously monitor and improve the frontend codebase, keeping up with industry best practices, emerging technologies, and evolving user needs.
Benefits
Flexible, unlimited paid time off to support work-life balance.Comprehensive medical, dental, and vision insurance coverage for employees and their families.Life insurance and disability benefits to provide security and peace of mind.Retirement plans tailored to regional regulations and offerings.Generous parental leave policies to support new parents.Fertility and family-building benefits through partnerships with providers like Carrot.Access to nutritious lunches, snacks, and coffee to maintain energy throughout the day.Discretionary stipends to empower employees to invest in their personal and professional growth.Unique perks such as free alphorn lessons, fostering a creative and engaging work environment.
All benefits are subject to regional policies, may vary, and are provided in accordance with Sierra's applicable plans and policies.
Full-time employees are eligible to participate in Sierra's equity programs, subject to plan terms.
Equal Opportunity
Sierra is committed to fostering an inclusive environment where all employees and applicants are treated with respect and fairness.
We celebrate diversity and are dedicated to creating a workplace that reflects the varied backgrounds, experiences, and perspectives of