Summary
✨ AI‑Generated
A forward‑thinking organization is seeking a seasoned Business Analyst to spearhead its eCommerce transformation. The role involves uncovering hidden opportunities, translating strategic goals into precise technical requirements, and orchestrating cross‑functional workshops. You’ll work closely with product, technology, finance, marketing and operations teams to shape solutions that elevate customer journeys and drive measurable growth. This contract position is ideal for a professional with a strong analytical mindset and proven ability to deliver impactful results in a dynamic, remote environment.
Highlights
Driving eCommerce transformation to boost self‑serve sales, leading discovery workshops and turning complex business needs into actionable requirements. Collaborating across product, tech, finance, marketing and operations to deliver high‑impact solutions.
Description
Synapri are partnered with a global software company who are undergoing an eCommerce transformation with an ambition to increase their self-serve and eCommerce-enabled business from 25% to 60% over the next three years.
Due to this transformation our client is looking for an experienced Senior Business Analyst to help drive this growth on a contract basis.
Reporting to the Director of eCommerce Operations & Transformation, you'll translate business objectives and customer needs into clear, structured and testable requirements.
You'll work closely with teams across product, technology, finance, marketing, customer success and operations, helping to define solutions, improve customer journeys and ensure successful delivery from discovery through to launch!
📍Location: Remote, UK
💰Rate: DOE Outside IR35
⏰Duration: Initial 6 months
Key Responsibilities
Lead discovery sessions and requirements workshopsTranslate business needs into requirements, process maps, user stories and acceptance criteriaDefine eCommerce business rules covering products, pricing, payments, and subscriptionsIdentify risks, dependencies, and gaps before developmentSupport MVP definition, UAT and launch readinessEnsure delivered solutions meet agreed requirementsDevelop reusable processes and standards to accelerate future eCommerce initiatives
About You
5+ years' experience as a Business Analyst, within eCommerce, SaaS, subscriptions or digital transformationStrong experience gathering and documenting requirements for complex, cross-functional projectsGood understanding of eCommerce and subscription journeysExperience working across business and technical teamsConfident facilitating workshops and influencing stakeholdersExperience with CRM, ERP, eCommerce or customer portal systemsSalesforce, NetSuite or Merchant of Record experience is desirableExcellent communication skills and comfortable working in a global environment
If you are an experienced Business Analyst with a wealth of experience supporting eCommerce transformation programme then please apply now for immediate consideration and to understand more!
Please note for this position you must be UK based and have full right to work in the UK without any restrictions.
