Software Engineer - Quality and Automation

This is a Fully Remote Job About Our Client: The organization operates in the field of global commerce and capital markets, addressing challenges in assurance and audit practices specifically related to cybersecurity, privacy, and financial audits. It develops software that automates and streamlines the work of assurance and audit practitioners, enabling trust between businesses. The organization serves a significant portion of the industry, with over half of the top 100 accounting and consulting firms relying on its technology. About the Opportunity: The SOFTWARE ENGINEER, QUALITY & AUTOMATION is responsible for owning quality and automation processes for large enterprise deployments. This role focuses on developing a world-class quality assurance function by leveraging agentic tooling to automate repetitive tasks such as issue detection, reproduction, and resolution. The position works closely with customers and engineering teams to ensure consistent environments across SaaS and PaaS deployments, improve internal automated testing, and maintain clear, severity-weighted reporting on quality trends. Depending on experience, the role may involve owning the customer’s quality experience end to end or setting quality and automation standards across engineering. Responsibilities: Maintain consistency across SaaS and PaaS environments to prevent configuration driftDevelop automation capabilities for handling bugs using agentic tools that operate without manual interventionResolve bugs directly by shipping fixes rather than creating ticketsConduct bug bashes on new features and establish repeatable practicesManage bug reporting and communication with engineering leadership and customersCollaborate with customers to integrate and improve issue reporting and validation processesEnhance internal automated testing coverage and reliabilityLink customer-reported issues to corresponding tests or environment checksCreate and curate datasets to support agent quality evaluation Requirements: Experience in production software engineering with a focus on writing and shipping codePractical experience building test automation and continuous integration quality gatesProven use of AI or agentic tooling in work processesExperience working directly with customers or enterprise users on issue resolutionAbility to manage ambiguity and take ownership of outcomes without predefined direction Pay Range and Compensation Package: The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.