Customer Quality Engineer

Job Description At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for a Customer Quality Engineer for the Burgess Hill, UK facility. Position Summary: In this role, you will be responsible for ensuring customer quality metrics are met or exceeded to maintain preferred supplier status. You will lead customer quality reviews and collaborate with internal and external teams to drive root cause corrective actions and address non-conforming events. Additionally, you will oversee RMA processes and develop quality plans to support customer product requirements. Position Responsibilities: Responsible for meeting/exceeding customer quality metrics to ensure customer preferred supplier statusConducts customer quality reviews with customers and internal BDSI organizationLeads technical calls with suppliersWorks in collaboration internally with supply chain and externally with the customer on supplier management work transfer processDrives root cause corrective actions (RCCA) with customers, suppliers and internal BDSI organization.Works to address non-conforming eventsWorks with customers on RMA products and submits documents for MRB approvalWrites quality plans for customer products Basic Qualifications (Required Skills/Experience): 2+ years of related work experience or equivalent combination of formal education, on-the-job training, and/or work experience1+ years of experience with execution of root cause corrective actions (RCCA)Intermediate or higher proficiency working with Microsoft Office products (Outlook, Excel)Fluent in English on a highly technical and professional levelSolid experience with common ERP systems with SAP being highly preferred Preferred Qualifications (Desired Skills/Experience): Bachelor’s Degree – Engineering or related field of studyProfound experience working in a customer-facing roleSix Sigma certificationPrevious Aerospace experience Conflict of Interest: Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process Work Authorization: This requisition is for a locally hired position in the United Kingdom. Candidates must have current legal authorization to work immediately in the UK. Boeing will not attempt to obtain Immigration and labor sponsorship for any applicants. Travel: This position requires travel activities up to 10% of the time within the UK & RoI The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer: An annual incentive plan and annual salary reviews.Continuous learning - you’ll develop the approach and skills to navigate whatever comes next.Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way.25 vacation days plus UK public holidays.Pension Plan with up to 6% employer contribution.Company paid BUPA Medical Plan.Simply Health cash plan.4x annual salary life insurance. Applications for this position will be accepted until Oct. 15, 2026 Export Control Requirements: This is not an Export Control position. Relocation Relocation assistance is not a negotiable benefit for this position. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift Not a Shift Worker (United Kingdom) Equal Opportunity Employer: We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.