Software Developer - Customer Care Technology

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job Overview And Responsibilities The Software Developer plays an important role in creating and maintaining the strategic partnership between business needs and technology delivery. The Developer's role is to plan, design, develop and launch efficient systems and solutions in support of core organizational functions. This individual will utilize effective communication, analytical, and problem-solving skills to help identify, resolve issues, opportunities, or problems to maximize the benefit of IT and Business investments. The Developer is experienced and self-sufficient in performing their responsibilities requiring little supervision, but general guidance and direction. Assist in design, develop and modify software applications/systemsCollaborates with cross-functional teams to understand business requirements and deliver solutionsProvides support to the software development leads (Ex: Senior Developer)Works on one or more moderate to complex projectsApplies security code best practices throughout development cycleContributes to software documentation and user manualsComplete comprehensive unit testing on all developed/enhanced software and supports deployment of software applicationsParticipates in code reviews to ensure code adheres to standardsSupport and troubleshoot software systems as required, optimizing performance, resolving problems, and providing follow-up on all issues and solutionsStays up to date on the latest industry trends and technology Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degreeComputer science, software engineering, or related field preferred2+ years of software development experienceProficient in coding language and building back-end componentsProficient in Python programming, AWS Lambda and Step FunctionsHands-on experience with AWS CloudFormation for serverless application deploymentDemonstrate advanced knowledge of SDLC processes, inputs/outputs, standards and best practicesDemonstrate advanced knowledge of development methodologies, software design and design patternsDemonstrate advanced knowledge of the application of development domain areas and specific technologies and tool setMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Cloud technologies (i.e., Azure, AWS) Passion for leveraging AI, ML languages, and automation technologies to improve customer experiences, streamline processes, and drive operational efficiency. The base pay range for this role is $89,965.00 to $117,212.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com