Summary
✨ AI‑Generated
A systems engineering contract role focused on maintaining reliable online services, monitoring production environments, resolving incidents, and collaborating with technical teams.
Highlights
Hands-on operations role supporting highly available services, production environments, and technical improvements in a dynamic environment.
Description
As Associate Systems Engineers we work on game operations - deploying, managing, and proactively improving high performing and highly available services for players.
We monitor and administer as necessary all game environments, most importantly the production game environment.
We work closely with the Live Operations and NOC teams to understand the state of our games and take swift action to correct any and all problems, faults, and outages.
As a Associate Systems Engineer (Game Operation) you will use your deep technical knowledge and passion to achieve that excellence.
Our players are depending on you to provide an uninterrupted game experience.
Additionally, you will work with other technical and nontechnical teams, both inside and outside, to make its supporting teams operate at peak performance.
You will report into the Head of Technical Operations.
This is a 12 months contract position with a possibility to be extended up to 2 years in total.
Responsibilities:
Ensure that its operating as expected through system monitoring and forming close relationships with other teamsQuickly correct any system faults or failures that are affecting playersPerform maintenance on systems and infrastructure as necessary to keep the game operating effectivelyWork independently on mission-critical extended-scoped projectsEnsure that system, service, and network capacity is sufficient to support current and expected demandWrite and otherwise document procedures for yourself and others to systematically perform that maintenanceCreate tools to optimize operational tasks
Required Qualifications:
2 years of Technical Operations experience supporting live 24/7 services including building, deploying, securing, monitoring, and fixing systems at scaleExperience with Linux systems at scale on cloud platformsExperience with building and troubleshooting networksOperational understanding of database systems including querying and migrating databasesExperience with cloud infrastructure and application security including identifying security problems and addressing potential threatsAbility to write software especially tools to aid in supporting systemsEnglish & Mandarin Language Skills is a major plus
Desired Qualifications:
Experience supporting game infrastructureExperience creating, deploying, and managing containerized servicesFamiliarity with infrastructure engineering is a plus
It’s our policy to provide equal employment opportunity for all applicants and employees of Bee Talent Solutions.
The Company makes reasonable accommodations for handicapped and disabled employees and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law.
We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including, but not limited to, the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive data while employed by us and while on assignment at a customer of oursCommunication with others, including employees and third parties such as vendors, customers (including their employees), and/or players, including minorsAccessing our or our customer’s assets, secure digital systems, and networksEnsuring a safe interactive environment for players, employees, and temporary workers
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization and within the organization of any customer to whom you may be assigned while employed by us.
Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Benefits: Bee Talent Solutions offers a competitive benefits package for eligible full-time employees, including medical, dental, and vision coverage.
Additional details regarding eligibility and plan offerings will be provided during the interview and onboarding process.