Operations Manager

Job DescriptionManaging the full operations end to end (team operations, inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related). Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry). Pick-Pack process: Ensure efficient and correct pick and pack process and service level (starting with ensuring availability, picking up the correct item/quantity) & proper management of the staffing and scheduling as per demand to achieve desired UTR and service level. Property / Asset management: Proper management of the property and facility, plus asset management and tracking. Expense Control: Identify potential opportunities to reduce expenses with the same operational efficiency. Maintenance related: Define the guidelines for all engineering and maintenance tasks / equipment / key activities i.e. outsourcing VS internal services, local VS regional contracts, preventive maintenance plan, etc. Managing Productivity, work standards, and development of store staff. Monitoring and managing the store costs VS budget for the section. Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level). Monitoring financial and operational performance of each store and initiating required actions for improvement. Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly. Developing action plans with the department manager to address weak areas in need of improvement. Instituting training and developmental programs for staff and monitoring effective implementation. Monitoring product range availability according to selected store product range. Develop preventive and regular maintenance plans