Forward Deployed Engineer

Job Title: Forward Deployed Engineer Location: San Francisco, CA (Onsite) Job Type: Full Time/Permanent Visa: Full Time/USC/GC/Etc.. The company: a YC-backed AI company automating consumer lending. Over $1 billion in payments already processed by its AI voice and SMS agents, ~$6M revenue this year, scaling from 10 to 30 people. This hire is the technical face inside top-10 US mortgage lenders: embed with the customer, turn compliance-heavy workflows into production AI agents, own the account end to end. Requirements 3+ years professional engineering, sweet spot 3 to 5, with at least 1 year customer-facing Strong Python, Java or TypeScript; comfortable building APIs and backend systems Owns projects end to end with limited or no guidance Customer-centric confidence with both business leaders and engineers Cracked with AI tooling: Claude, Cursor or Codex daily Genuine interest in the mortgage and lending space Background The archetype: a strong software engineer who wants to be in the room with customers, not a solutions consultant who dabbles in code Palantir Forward Deployed Engineers are the direct match; applied engineers at AI agent companies fit too Nice-to-Have Previous FDE, solutions or sales engineering role Voice agent, telephony or contact-center infrastructure experience Compliance-heavy vertical AI (legal, healthcare, financial) Who Will Thrive Here An engineer who builds trust through speed, empathy and impact Someone who scopes ambiguous customer asks and iterates them into stable deployments Someone whose customer learnings shape the core product roadmap Fully in office, SF, 5 days a week; relocation possible. H-1B transfer and TN are fine, O-1 works, OPT is a hard no. Responsibilities Develop quality software and web applicationsAnalyze and maintain existing software applicationsDesign highly scalable, testable codeDiscover and fix programming bugs Qualifications Bachelor's degree or equivalent experience in Computer Science or related fieldDevelopment experience with programming languagesSQL database or relational database skills