Service Engineer II

This is a Fully Remote Job About Our Client: The organization operates in the healthcare information services sector, providing large-scale, computer-based services to clinical and non-clinical caregivers. It addresses the need for reliable, scalable technology solutions that support patient-focused and whole-person care across multiple states, including Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. The organization supports over 120,000 caregivers working in more than 50 hospitals and over 1,000 clinics, emphasizing service to vulnerable populations and a commitment to inclusivity and comprehensive care. About the Opportunity: The SERVICE ENGINEER II IS is responsible for collaborating with developers, testers, and program managers early in the development process to design, operate, and enhance critical computer-based services. The role ensures the reliability and scalability of technical solutions that serve a diverse group of caregivers. This position contributes to the organization's mission by maintaining and improving service resilience and automation, thereby supporting effective healthcare delivery. Responsibilities: Partner with cross-functional teams to design and improve large-scale service solutions.Operate and grow computer-based services for clinical and non-clinical users.Apply automation to deployment, recovery, and manual processes.Conduct resilience modeling and simulate service outages.Maintain technical skills aligned with development and program management counterparts. Requirements: Bachelor's degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent experience.Minimum of 2 years related experience; 2-5 years preferred.Experience with automation in deployment and recovery.Knowledge of n-tier solutions.Ability to perform failure mode analysis and simulate service outages.Healthcare environment experience preferred. Pay Range and Compensation Package: The pay range for this position is posted as minimum and maximum wage rates, with placement determined by relevant experience and other factors. Additional compensation such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonuses may be available. Benefits & Perks: Retirement 401(k) Savings Plan with employer matching.Health care benefits including medical, dental, and vision insurance.Life and disability insurance.Paid parental leave, vacation, holiday, and health time off.Voluntary benefits and well-being resources. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.