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Video Triage Engineer

Ztek Inc — United States · Posted ~4 hours ago

Mid Contract Onsite

Skills

Linux networking protocols source code debugging AWS DevOps troubleshooting AWS S3 AWS Athena AWS QuickSight

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Summary ✨ AI‑Generated

A technical engineering role focused on diagnosing software and device issues, improving operational tooling, analyzing large-scale data, and building reliable automation solutions.

Highlights

Hands-on role solving complex device and platform issues, improving operational reliability, and working with large-scale cloud data systems.

Description

Job Title: Video Triage Engineer Location: Philadelphia, PA (Onsite) Duration: 12 Months Job Description: • Ensure timely and high-quality software releases across diverse devices by proactively monitoring metrics and alerting systems. Promptly respond to critical field issues, identify root causes, and implement effective mitigation strategies. • Troubleshoot E2E issues in Video devices. Conduct source code reviews to identify root causes within the components and platform. • Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis • Design and enhance operational tools and architect DevOps solutions to optimize system performance and efficiency. • Leverage AWS technologies (S3, Athena, QuickSight) to analyse data from millions of field devices, delivering insights to inform decision-making and drive operational efficiency. • Develop and implement anomaly detection techniques and data-driven solutions to proactively identify and resolve system issues. Perform global metric comparisons across various device models. What You’ll Bring: • Experience and strong ability in C/C++, Python, and Linux experience. You’ll also have experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualisation and monitoring. • Proven expertise in at least one scripting language, such as Bash, Python, or Go. • Experience of holding a Technical Lead / Senior role or mentoring a small team of engineers. Ability to make good technical decisions and convince others about the merits and reasons for those decisions. • Experienced in Defect Tracking Tools such as Jira • SCM Tools - Git & GitHub • SQL and/or Amazon Athena experience.