QA Engineer

ABOUT IDENTOS IDENTOS is a proudly Canadian company on a mission to make digital trust the norm — not the exception. Founded in Toronto in 2014, we build enterprise-grade identity, authentication, consent management, and fine-grained authorization solutions that help enterprises across all verticals, including healthcare providers and governments, ensure secure, auditable, and compliant environments, as well as seamless access to personal records and digital services. As a design-led product and services company, we believe a solution is incomplete until it considers the end user. Working here puts you in touch with a growing, people-first and purpose-led team – collectively driven by delivering innovative solutions that protect people’s privacy without compromising on usability. A diversity of perspectives and knowledge shapes how we collaborate across multiple disciplines, including software developers, design, sales, product, and IT. OUR CORE VALUES These five values aren’t words on a wall... They shape every decision we make and every person we hire. 🤝 Human First → People are #1. Respect, empathy, and compassion are core to everything we do. 💙 Customer Obsessed → We love our customers and strive for their success. 📚 Lifelong Learners → We are committed to improving, growing, evolving, and always being our best. 🌍 Tech for Good → Let’s solve big problems for the betterment of society. 👥 End Users Matter → Design, build, and serve our customers with their end customers always in mind. THE OPPORTUNITY IDENTOS is hiring a QA Engineer to join our Product team developing Health & Government Solutions. In this role, you will drive our test automation efforts, develop robust automation frameworks, and collaborate closely with the engineering team to seamlessly integrate QA automation into our SDLC. This is a high-impact role where your work directly improves how Canadians access healthcare and government services — securely and with confidence. WHAT YOU'LL DO Drive automation: Drive our test automation efforts by continuously automating tests on stable parts of the application, while also performing manual exploratory testing to ensure comprehensive quality and coverage.Framework development: Develop new and maintain existing automation frameworks for functional, regression and performance testing.SDLC Integration: Collaborate closely with the QA and engineering teams to integrate QA automation into our SDLC, enhancing the delivery rate and quality of releases.AI-Assisted Test Design: Leverage AI tools to brainstorm and generate comprehensive test cases and testing scenarios to optimize coverage.AI-Driven Test Development: Utilize AI coding assistants to accelerate the development of robust automated test scripts and suites.Cross-functional collaboration: Work cross-functionally with product and operations teams to define, establish, and refine QA processes, ensuring they are lean and scalable as the company grows.Process improvement: Identify opportunities for improving the overall QA process and automation coverage.Documentation: Maintain comprehensive documentation of the automation framework and test scripts. WHAT YOU BRING Must-Have Proven QA experience, covering both test automation and manual testing.Ability to write and maintain automation scripts in Python.Experience automating both front-end (browser) and back-end (API) tests, and testing APIs by hand (e.g. with Postman).Experience using AI coding assistants (e.g. Cursor, GitHub Copilot) and LLMs (e.g. Claude, ChatGPT) in your testing work.Strong written and verbal communication.Strong problem-solving and attention to detail, and the ability to work across teams in a fast-paced environment.Nice to Have Experience with Robot Framework or another keyword-driven test framework.Experience developing web applications and APIs.Familiarity with CI/CD tools such as Jenkins or GitLab CI.Experience creating load/performance tests.Experience testing accessibility to meet WCAG AA standards.Exposure to security testing.Familiarity with identity standards: OAuth 2.0, OIDC, SAML, FIDO2, UMA 2.0Experience with healthcare interoperability (FHIR, HL7) or government digital services.Prior experience at a SaaS or public-sector product company. OUR TOOLS & SYSTEMS Languages - Python · Frameworks - Selenium, RobotFramework, requests library, Flask · Infrastructure - Kubernetes, Docker, Jenkins · Identity Standards - OAuth 2.0 / OIDC, SAML, FIDO2, UMA 2.0, FHIR APIs · Tooling - Jira, Confluence, GitLab, Google Workspace, Figma, Cursor IDE, Postman, AxeDevTools, JMeter, OWASP ZAP WHY IDENTOS? “Humans-First” is one of our core principles. We want you to do the best work of your career here, supported by a team that genuinely cares. 🌍 Meaningful Mission: Help Canadians securely access health records and government services. 🏡 Flexible Work: Remote-first / Optional Hybrid. We trust you to do your best work wherever that is. 🎂 Birthday Day Off: Your birthday is a paid day off. 🌿 Wellness Fridays: half or full day off each month, aligned with long weekends where possible (plus half-day Fridays all summer). 💊 Comprehensive Benefits: Medical, dental, vision, and more for you and your family. 📈 Stock Options: Share in the value you help create through our employee stock option plan. 🏆 Teammate of the Month: $100 gift card for a nominated team member, every month. 🎉 Culture Team: Help shape how we work and celebrate together. 🚀 Growth & Learning: A fast-growing scale-up with mentorship culture and access to training.