Generative AI Engineer

We are building an enterprise-grade AI platform to enable secure, scalable and production-ready use of Generative AI and ML across the Customs Declaration Service. The AI gen Engineer will translate architectural designs into working systems, implementing AI services that integrate cleanly into enterprise applications, workflows and SDLC processes. This is a hands-on engineering role focused on productionisation. Location: Anywhere in the UK, with the option to attend the office when required. Key Skills Hands-on experience with LLM APIsExperience implementing production RAG or agent-based systemsStrong API and integration skillsUnderstanding of evaluation, hallucination mitigation and responsible AI Key Responsibilities The AI Engineer designs and implements AI-driven business capabilities using platform services. This role focuses on RAG, agent orchestration and domain-specific AI logic. Build RAG pipelines and knowledge retrieval workflowsDesign prompt strategies and guardrails within platform standardsConfigure agent workflows and orchestration patternsCollaborate with SMEs to refine domain behaviourConduct structured evaluation and iterative improvementContribute reusable patterns back to platform