Senior Backend Engineer - AI Platforms

CAMPING WORLD Senior Backend Engineer, AI & Agent Platforms Team Digital & AI Engineering Location Remote Reports to Development Manager Employment type Full-time About The Role Camping World is the largest RV retailer in the US, and we’re building AI-driven experiences across sales, retail, and service. As a Senior Backend Engineer, you’ll design and ship the Python services and agent systems behind customer-facing assistants (like our RV shopping assistant and AI chat SDR) and the internal tools that support our sales and service teams. You’ll own systems from design through production, and help set the technical bar for how we build with AI. What You’ll Do Design, build, and operate production Python services and APIs that power AI agents and the integrations around themBuild multi-step agent workflows (tool use, state management, retrieval, handoffs to humans), and choose the right orchestration framework for the jobOwn the quality of agent systems: evaluation harnesses, regression testing, observability, guardrails, and cost/latency tuningIntegrate agents with business systems such as CRM, commerce, inventory, messaging (Twilio/SendGrid), and analyticsPartner with product, retail, and sales stakeholders to turn ambiguous business needs into reliable, well-scoped systemsContribute to architecture decisions, code review, and technical documentation; mentor other engineers on AI-assisted development practicesParticipate in on-call and incident response for the services you own What We’re Looking For 6+ years of backend engineering experience, with strong Python (async, typing, testing) and API design (REST, event-driven)Hands-on experience shipping LLM-based applications or agents to production, including prompt design, tool calling, and handling non-determinismExperience with an agent or orchestration framework (LangGraph, Google ADK, or similar) and an understanding of its tradeoffsSolid grounding in cloud infrastructure and containerized deployment (we use GCP and Azure, including Vertex AI, Cloud SQL, BigQuery, AKS/ACA, and Service Bus)Comfort with SQL and relational data modeling; experience with monitoring and observability toolingClear written and verbal communication, especially explaining AI system behavior and limitations to non-engineers Nice to Have Experience building evals for LLM systemsBackground in ecommerce, CRM, or lead-generation workflowsExperience with Claude, Vertex AI, or managed agent platformsFamiliarity with our broader stack (Next.js/Vercel, Salesforce Commerce Cloud, Kong, Cloudflare, Dynatrace) General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below. Pay Range $105,800.00-$162,200.00 Annual In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.