Infrastructure Analyst

Are you an experienced Infrastructure Analyst looking for a varied role where you can work with modern technology, contribute to major transformation projects and take ownership of emerging technical workstreams? Opportunities exist in Liverpool or Manchester with hybrid working. We are a well-established, international professional services organisation that is investing significantly in its technology estate. You will join a friendly and collaborative infrastructure team supporting UK and international operations, with the opportunity to work across both business-as-usual services and strategic projects. The organisation is modernising its infrastructure through technologies including software-defined networking and datacentre solutions, alongside the continued migration of core applications to SaaS and IaaS platforms. No two days will be the same, and you will have the scope to broaden your technical knowledge while developing ownership of new technologies and projects. Working closely with Infrastructure, Service Desk, Architecture and Project Management colleagues, you will: Maintain and develop the organisation's infrastructure and core IT systems.Support the delivery of technical projects from initial evaluation through implementation and transition into BAU support.Provide technical guidance to project managers and other stakeholders.Act as an escalation point for Infrastructure Analysts, helping to resolve complex technical issues.Support infrastructure change, service improvement and technology-roadmap initiatives.Produce and maintain system design, configuration, testing and recovery documentation.Improve knowledge sharing across Infrastructure and Service Desk teams.Contribute to disaster recovery, business continuity and high availability planning.Work collaboratively across IT to support the wider technology strategy. If you possess a combination of the following skills, then LETS TALK! You will need strong hands-on experience across a Microsoft-focused infrastructure environment, including: VMware administration, management and maintenanceMicrosoft Azure, including Entra ID and application configurationWindows Server 2016, 2019 and 2022Active Directory, DNS, DHCP, Sites and Services, and replicationNetworking, routing and technical troubleshootingWindows file services and DFSRDisaster recovery, high availability, RPO and RTO principlesEnterprise application infrastructure and server back-end configurationMonitoring technologies such as SolarWinds, SNMP and MIBsChange and problem managementStrong analytical, troubleshooting and workload management skillsExperience in some of the following would be advantageous but not essential. Microsoft 365, Exchange Online, Teams and IntuneAzure virtual machines and Azure networkingSingle sign-on, SAML and multi-factor authenticationHyper-V, Remote Desktop Services and MimecastZscaler, FortiGate or ArubaPowerShell, infrastructure automation, AI or Power PlatformCybersecurity or information-security technologiesTelephony, SIP trunking and call routingITIL Foundation or Microsoft Azure certificationsProfessional services or similarly demanding corporate environments In return, you will be rewarded with an annual bonus, hybrid working, private medical cover, enhanced family leave, fitness allowance, pension, life assurance, 25+ days holiday, Christmas shutdown, electric vehicle scheme, extensive wellbeing support and ongoing training and development. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk