Forward Deployed Engineer

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network. The next step is to speak to Jack. Job Title Forward Deployed Engineer Salary £55k-£70k + Equity Company Description TYTEN is a venture-backed London startup automating back-office operations for the £3 trillion facilities management industry. Supported by Concrete Ventures, Fuel Ventures, and Antler, TYTEN has achieved 5.5x revenue growth since January 2026. Their platform orchestrates critical work orders, compliance, and invoicing to ensure hospitals, hotels, and essential buildings operate safely and efficiently. Job Description You will own the end-to-end client onboarding process, translating operational needs into technical solutions within TYTEN’s AI-driven platform. Bridging the gap between engineering and operations, you will build client-specific features, configure modules, and ensure smooth system adoption. Your work directly improves physical infrastructure, ensuring buildings are safe, clean, and functioning for the people inside them. Location London, UK Why this role is remarkable Work on a product with massive real-world impact, applying AI to physical infrastructure like hospitals and hotels rather than just building another piece of enterprise software.Join a high-growth company backed by top investors like Concrete Ventures and Fuel Ventures, following a 5.5x increase in revenue and 6.6x increase in volume since early 2026.Enjoy significant ownership and variety, moving from strategic client workshops to technical implementation while traveling to various sites across the UK and occasionally internationally. What You Will Do Lead client onboarding from initial workshops through to live system adoption, sitting directly with facilities managers and engineers to understand their actual operational workflows and pain points.Develop and deploy client-specific features and configurations using Python and SQL, feeding reusable components back into the core TYTEN product roadmap to scale the platform.Act as the technical bridge between clients and internal teams, translating operational requirements into actionable engineering specs and managing complex data integrations via REST APIs and webhooks. The ideal candidate Holds at least two years of experience in a client-facing technical role such as solutions engineering, implementation engineering, or forward-deployed engineering at a software company.Demonstrates strong proficiency in Python and SQL with a track record of handling messy real-world data and building integrations via REST APIs and webhooks.Possesses the communication skills to explain technical constraints to operations directors and the judgment to know when to build, when to configure, and when to push back. Who are Jack & Jill? Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support. And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate. How does this work? Jack's an AI agent for job searching and career coaching. He works for you.Jill is the AI recruiter working for the company. She recruits from Jack's network.If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives. We never post fake jobs This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network. Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn't much we can do about it. Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.