eCommerce Intern

Be Yourself. Build Your Career. Be Exceptional Together. At Werner, we’re more than an electrical distributor — we’re a community that empowers people to grow, innovate, and truly make a difference. Our culture celebrates individuality, encourages creativity, and values each person’s voice; creating a space where you can be yourself, connect with others, and build a meaningful career. We believe in balance and flexibility, so you can thrive both professionally and personally. Together, we can make an impact and build something exceptional for our customers, families, communities, and each other. Timeline and Expectations Werner will be posting the internship positions starting in late September which will run through the end of November. We will be selecting candidates to move forward with from HR phone screen to virtual hiring manager interview during this time. Internship Program Executive level mentorship and coachingCompany-sponsored project management/Lean Six Sigma training and certification Up to $19 per hour (dependent on year in college) Networking events with internal and external customers and your intern team Individual and group projects that drive change and impactful business results Large-scale Summer long projects in collaboration with fellow interns and business leaders Opportunity to shadow with various departments to help determine your career path Potential for year-long internships and full-time employment post-graduation Job Summary The eCommerce Intern supports the development and continuous improvement of Werner’s digital customer experience, with a primary focus on OneWerner.com. This position provides hands-on experience with website content management, behavioral and web analytics, user experience, website experimentation, search, and basic front-end development. Through meaningful projects and day-to-day eCommerce activities, the intern will analyze how customers interact with Werner’s digital tools, identify opportunities for improvement, assist with implementing website enhancements, and measure results. The position will also provide exposure to how eCommerce supports customers, sales, marketing, and other areas of the business Essential Duties And Responsibilities Support the development, maintenance, and continuous improvement of OneWerner.com and other digital customer experiences.Build, update, and manage website pages, landing pages, training content, event content, and other digital assets within Werner’s content management and eCommerce platforms.Use HTML and CSS to build, style, and refine website content.Perform website quality assurance, including testing functionality, content accuracy, links, and responsive behavior across desktop, tablet, and mobile devices.Analyze website traffic, customer journeys, search behavior, and other digital performance data to identify trends and opportunities for improvement.Use behavioral analytics tools, including session recordings, funnels, and other available data, to identify areas of customer friction and abandonment.Analyze website search behavior and identify opportunities to improve search results, synonyms, redirects, merchandising, product data, and website content.Assist with evaluating and enhancing eCommerce product data and digital merchandising.Develop reports, recommendations, and documentation based on website analytics, customer behavior, and project findings.Help establish repeatable processes and best practices that support ongoing eCommerce optimization.Participate in eCommerce, marketing, sales, and other cross-functional meetings to understand business and customer needs.Participate in customer and sales meetings, website demonstrations, and other opportunities to gain firsthand understanding of how customers use Werner’s digital tools.Support additional website, landing page, homepage, content, analytics, and eCommerce initiatives as needed.Other duties as assigned. Qualifications Education and Experience: Enrolled in an accredited program pursuing a degree in Marketing, Business, or another related field Company Overview Founded in 1948, Werner has grown from a small appliance store in downtown Neenah, WI into an award-winning employer and leading electrical distributor with 12 branch locations in Wisconsin and Upper-Michigan. Headquartered in Appleton, WI, we provide electrical, lighting, network, process, and inventory management solutions for a diverse group of industrial and construction customers. We are a growing, privately held company with over 500 employees who uphold a family culture built around exceptional customer service. As a recent New North Workplace Excellence Award winner, we’re dedicated to the continuous improvement of our people, products, and services to ensure the long-term success of our employees and customers. Apply today and find out why we’re a “Great Place to Work.” Werner is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.