Forward Deployed Implementation Engineer

Company Overview TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We combine cutting-edge AI with human expertise to deliver security operations that are better, faster, and more cost-effective than traditional approaches. We're a fast-growing startup backed by industry experts and top-tier investors led by Crosspoint Capital. Our team is mission-driven, customer-obsessed, and building something that matters — a new standard for how security operations should work. Culture is one of the most important things at TENEX.AI — explore our culture deck at culture.tenex.ai to witness how we embody our values every day. About The Role As a Forward Deployed Implementation Engineer at TENEX, you are the engine that gets customers live. You will execute end-to-end platform deployments, onboard log sources, load TENEX's library of security content, and train customers so they get value from day one. This is a hands-on, customer-facing technical role for engineers who love seeing things work. Job Responsibilities Execute end-to-end platform deployments across Google SecOps and/or Microsoft Sentinel for new customersOnboard log sources, configure data connectors, and validate ingestion pipelinesLoad and deploy existing TENEX content into customer environments — including parsers, dashboards, detections, and playbooks developed by the Security Solution Engineers — SIEM/SOARWork from standardized playbooks to deliver MDR coverage within target SLOsTroubleshoot connectivity, ingestion, and configuration issues during deploymentEnable customers through hands-on training — teaching them to navigate, understand, and get value from their deployed platformDocument deployment configurations and handoff notes for the ongoing support teamManage multiple concurrent customer deployments depending on complexity and platformEscalate technical blockers to Senior Engineers or Manager when appropriate Required Skills & Qualifications Technical & Industry Expertise 2+ years in cybersecurity, IT operations, cloud engineering, or a related technical fieldHands-on experience with SIEM platforms, particularly Google SecOps and/or Microsoft SentinelExperience with log source onboarding, data connectors, and ingestion pipeline configurationFamiliarity with data pipeline technologies such as Bindplane, OpenTelemetry, Cribl, or similarScripting experience in Python, Bash, or similar languagesUnderstanding of networking fundamentals and security operations workflowsExperience with cloud platforms (GCP, Azure, and/or AWS) Soft Skills Strong problem-solving and troubleshooting skills with a bias toward actionExcellent customer-facing communication and collaboration abilitiesAbility to thrive in a fast-paced, high-performance startup environmentPassion for cybersecurity, automation, and continuous improvement Education & Certifications Bachelor's degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent practical experience)Relevant certifications such as CISSP, CISM, GIAC certifications, Google Cloud Professional, Microsoft SC-200/AZ-500, or AWS Certified Solutions Architect are a plus Why Join Us? Opportunity to work with cutting-edge AI-driven cybersecurity technologies and next-generation security platformsCollaborate with a talented and innovative team focused on continuously improving security operationsCompetitive salary and benefits packageA culture of growth and development, with opportunities to expand your expertise in AI, cybersecurity, and engineeringBe part of building something new — TENEX's Forward Deployed Engineering organization is a greenfield opportunity to define how enterprise security is delivered at scale