Software Quality Assurance Engineer

Established in 2007, Rezgo is an industry-leading SaaS company delivering booking and reservation software for travel and tour operators around the world. We are looking for a Software QA Engineer to join our growing team. While our headquarters are located in North Vancouver, this is a remote, work-from-home position, and we would prefer to find a candidate located in British Columbia or within the Pacific Time Zone. Rezgo is a family-like company with a small, collaborative team supporting customers around the world. We are looking for someone who is detail-oriented, curious, organized, and enjoys finding and solving problems. You should be comfortable working independently in a remote environment while also communicating and collaborating closely with our development and product teams. As a Software QA Engineer, you will play an important role in ensuring new features, updates, and fixes work as expected before they are released to our customers. Responsibilities would include: Test new features, updates, and bug fixes across the Rezgo platform;Perform manual testing of our web-based software across different browsers and devices;Identify, investigate, reproduce, and document software bugs and unexpected behaviour;Create clear and detailed bug reports, including steps to reproduce issues;Work closely with developers and the product team to communicate issues and verify fixes;Perform regression testing to ensure updates do not negatively affect existing functionality;Test customer workflows and different use cases to identify potential issues before release;Review requirements and new features to identify potential problems or missing scenarios;Work with other members of the QA team to communicate issues or specificationsHelp develop and maintain test cases, testing procedures, and QA documentation;Assist with testing releases before they are deployed to production;Continue to learn and understand the Rezgo platform and how our customers use it;Other duties as required. Required skills and experience: Previous experience with software testing, quality assurance, or a similar technical role;Strong attention to detail;Comfortable working with technology and web-based software;Strong problem-solving and troubleshooting skills;Ability to clearly identify, reproduce, and document technical issues;Excellent written and verbal communication skills;Ability to collaborate effectively with developers, product team members, and other departments;Self-motivated and comfortable working independently in a remote environment;Effective time management and organizational skills with the ability to manage multiple priorities and meet deadlines. Extra skills that would be a bonus, but are not required: Previous experience testing SaaS or web-based applications;Experience with QA or bug-tracking tools;Experience creating and maintaining test cases;Basic understanding of HTML, CSS, APIs, databases, or browser developer tools;Experience with automated software testing;Experience working in an Agile software development environment;Previous experience working with reservation, booking, tourism, or travel software. What we offer: Salary: $70,000–$75,000 CAD per year, based on experience;3 weeks vacation + 10 sick days;Medical and dental benefits after 3 months;Work-from-home position;Flexible and casual work environment. Rezgo is a positive, fun, flexible, and casual work environment with a highly supportive, family-like culture. As a smaller team, getting along with others, communicating well, and being willing to jump in and help where needed are very important to us. If this sounds like you, please send us a cover letter along with your resume explaining why you would like to work with Rezgo and why you would be a great fit for our team.