Summary
✨ AI‑Generated
A part-time IT support professional is needed to provide onsite assistance, resolve hardware and software issues, manage support requests, and maintain smooth daily technology operations.
Highlights
Hands-on support role providing technical assistance, troubleshooting, and maintaining reliable IT operations.
Description
IT Support Engineer (Part-Time – Backfill)
Location: 54, Waterloo Road
Macquarie Park
AUS- Macquarie Park, NSW 2113
Australia
Work Arrangement: Onsite (Part-Time/Backfill)
Duration: 1-Year Contract (Possible Extension)
Employment Type: Independent Contractor (No Benefits)
Pay Rate: USD $200Day
Job Summary
We are seeking a Part-Time IT Support Engineer to provide onsite deskside support and act as the backup resource for the primary onsite engineer during planned or unplanned absences, including vacations, holidays, and other leave.
The successful candidate will provide technical support to end users, resolve hardware and software issues, manage IT tickets, and ensure uninterrupted IT operations.
Key Responsibilities
Provide onsite deskside support for end users.
Troubleshoot Windows, Office 365, hardware, and software issues.
Install, configure, and support desktops, laptops, printers, and peripherals.
Manage incidents and service requests through a ticketing system.
Support Active Directory, VPN connectivity, and basic networking.
Cover the primary onsite engineer during leave, holidays, or other absences to ensure seamless IT support.
Must-Have Skills
1–3+ years of IT/Desktop Support experience.
Strong knowledge of Windows 10/11 and Microsoft Office365.
Experience troubleshooting hardware, software, and peripheral devices.
Hands-on experience with ServiceNow, Jira, or similar ticketing systems.
Knowledge of Active Directory, VPN, printers, and basic networking.
Strong customer service, communication, and problem-solving skills.
Ability to work onsite and provide backfill coverage as required.
