Summary
✨ AI‑Generated
A global digital services organization is seeking a senior project leader to drive strategic initiatives, coordinate teams, and transform complex plans into scalable operations.
Highlights
Strategic leadership role managing global initiatives, combining analytics, business execution, and collaboration across teams.
Description
Job DescriptionYOUR MISSION
We are looking for a highly structured, data-driven, and commercially minded Senior Project Manager to join our HQ Commercial Strategy team.
In this role, you will act as a key operational engine and project lead for two of Glovo’s most impactful global pillars: our Global AI Account Manager expansion and our Global Pricing & Affordability strategy.
You will bridge the gap between Delivery Hero central product/tech teams and Glovo's regional commercial leadership, turning complex strategy into automated, scalable business execution across all our markets.
THE JOURNEY
End-to-End Strategic Project Management: Own and execute core global initiatives from ideation to delivery.
You will manage project lifecycles, foresee operational bottlenecks, and align cross-functional teams to deliver key commercial objectives.
Global AI Agent Expansion: Drive the global scaling and adoption of the AI Account Manager.
Partner closely with central product teams, regional Account Management leads, and local operations to optimize the agent-human handover, boost partner engagement, and ensure resolution SLAs are met.
Global Pricing & Affordability Leadership: Lead strategic workstreams focused on pricing transparency and competitive affordability (e.g., scaling "Same Price as in Store" initiatives, improving offline menu freshness, and refining pricing correction frameworks).
AI & Automation Champion: Act as the automation advocate for the department.
Identify operational burdens across the team and autonomously build or refine workflows (using Make scenarios, automated trackers, and AI tools) to streamline complex processes.
Technical Translation & Requirement Scoping: Serve as the crucial bridge between commercial strategy and data/product teams, translating business needs into technical briefs, scoping data requirements, and ensuring insights are seamlessly integrated into commercial operations.
Data-Backed Strategy: Clean, structure, and analyze commercial data to evaluate project performance, track adoption metrics, and build actionable Looker/Tableau dashboards for global stakeholders.
