Salesforce Technical Product Owner

Role: Salesforce Technical Product Owner – PCO Location: Louisville Kentucky Type: Contract/Fulltime Key Responsibilities • Serve as the Product Owner and functional SME for PCO products and platforms. • Define and manage the product vision, roadmap, priorities, and backlog aligned with business objectives. • Translate business requirements into scalable data, process, integration, and technology solutions. • Partner with business stakeholders, architects, engineers, and delivery teams to drive product strategy and execution. • Lead requirements gathering, product discovery workshops, and stakeholder engagement sessions. • Define user stories, acceptance criteria, business rules, and functional specifications. • Drive implementation of PCO capabilities including provider onboarding, credentialing, provider data management, provider engagement, network management, and analytics. • Collaborate with data and integration teams to establish a trusted provider data foundation and golden provider record. • Prioritize features and enhancements to accelerate delivery, maximize business value, and improve provider experience. • Support Agile delivery processes, sprint planning, backlog grooming, testing, and release management. • Track product success metrics and continuously improve adoption, usability, and operational efficiency. Required Qualifications • Bachelor’s degree in business, Healthcare Administration, Information Systems, Computer Science, or related field. • Experience as a Product Owner, Product Manager, Business Analyst, or Functional Lead in healthcare payer/provider environments. • Strong knowledge of Provider Lifecycle Management, Provider Data Management, Provider Network Operations, and Provider Experience. • Experience with Provider, MDM, CRM, Customer 360, or healthcare digital transformation initiatives. • Hands-on experience with Salesforce CRM, including Sales Cloud, Service Cloud, or Health Cloud, with the ability to translate provider business needs into Salesforce capabilities, user stories, workflows, and integration requirements. • Strong understanding of Agile methodologies, product lifecycle management, and stakeholder management. • Ability to translate business strategy into product features and technical requirements. Preferred Qualifications • Experience with healthcare payer platforms, provider data solutions, and cloud-based architectures. • Knowledge of healthcare interoperability standards including FHIR, HL7, APIs, and provider integration frameworks. • Experience working with data governance, MDM, analytics, and AI-enabled healthcare solutions.