Summary
✨ AI‑Generated
A technology organization is seeking a Lead Developer with strong hands-on experience in cloud contact center platforms. The role involves configuring solutions and contributing to backend cloud integrations, with opportunities to work in a collaborative engineering environment.
Highlights
Opportunity to work on cloud contact center solutions with a hybrid arrangement and a focus on specialized Amazon Connect expertise.
Description
About Us:
AmpsTek – a global technology leader since 2013 – is transforming how businesses approach technology and staffing solutions.
Founded by seasoned technology leaders across the UK, Europe, APAC, North America, and LATAM, and with registered offices in 30+ countries, we deliver exceptional service, scalable solutions, and measurable impact.
With a portfolio of 200+ clients and millions of users across web and mobile platforms, we empower businesses to innovate, grow, and succeed.
Join our team and be part of a dynamic, growth-oriented organization that values talent, creativity, and results.
About the Role:
Job Title: Amazon Connect Lead Developer
Location : Havant UK Hybrid
Role Type: InsideIR35 Contract
Description:
The ideal candidate must possess strong Amazon Connect expertise.
While experience in AWS backend development is desirable, it is not mandatory.
Mandatory Skills:
1.
Amazon Connect
• Hands-on experience in Amazon Connect instance setup and configuration.
• Strong expertise in designing, developing, and deploying contact flows.
• Experience with end-to-end implementation and deployment of Amazon Connect customer journeys.
• Ability to troubleshoot, optimize, and support Amazon Connect solutions in production environments.
2.
AWS Lex
• Hands-on experience in designing and developing complex AWS Lex bots for customer-facing chat channels.
• Strong understanding of conversational AI, intent management, slot handling, and bot integrations.
• Experience integrating Lex bots with Amazon Connect and other AWS services.
3.
AWS Lambda
• Good understanding of AWS Lambda development and deployment.
• Some Experience creating Lambda functions and configuring environment variables.
• Familiarity with integrating Lambda functions with Amazon Connect, Lex, and other AWS services.
• Basic knowledge of troubleshooting and maintaining serverless applications.
