Summary
✨ AI‑Generated
An experienced support engineering position responsible for enterprise collaboration platforms, security management, troubleshooting, architecture improvements, and automation initiatives.
Highlights
A technically advanced support role involving enterprise platforms, security, automation, and continuous improvement in a global environment.
Description
SEARGIN IS HIRING!
As a dynamic multinational tech company operating in 50 countries, we drive innovation and create projects that shape the future and greatly enhance the quality of life.
You will find our solutions supporting advanced AI initiatives, financial analytics, and enterprise-scale digital transformation across global organisations.
About the role
We are looking for an experienced Microsoft 365 Support Engineer to take ownership of enterprise M365 administration, security, governance, compliance, and platform optimization.
The role combines hands-on technical troubleshooting, architecture, automation, and leadership, with a strong focus on complex RCA and continuous improvement in a 24×7 support environment.
Must-have Requirements
4–6 years of hands-on enterprise Microsoft 365 administrationExpert knowledge of M365 security, governance, compliance, and tenant architectureStrong administration of Exchange Online, SharePoint Online, OneDrive, Teams, and Microsoft PurviewAdvanced Power Platform expertise, including Power Apps, Power Automate, and DataverseStrong PowerShell and Microsoft Graph automation skillsSolid Entra ID (Azure AD) knowledge, including Conditional Access, MFA, identity governance, and authenticationExperience with RCA, complex troubleshooting, and permanent issue resolutionExperience working in a 24×7 rotational support modelStrong stakeholder management and communication skillsAbility to mentor and guide L1/L2 support teamsResponsibilities
Lead complex RCA and implement permanent fixes across Exchange, SharePoint, OneDrive, and TeamsDesign and enforce security, governance, and compliance frameworksManage Conditional Access, DLP, retention, sensitivity labels, and tenant-wide policiesArchitect and implement M365 platform improvementsDevelop advanced PowerShell/Graph automation for administration, reporting, and operationsTroubleshoot complex Power Automate and Dataverse issuesOptimize Power Apps for performance, security, and governanceSupport CoE, DLP, ALM, and solution lifecycle initiativesProvide architectural guidance on Power Platform environments and data designImplement automation and monitoring to improve platform reliabilityCollaborate with architects and service owners on technical decisionsMentor L1/L2 teams and improve operational processes through documentation and knowledge sharingSupport decision-making, resource allocation, team coordination, and task prioritization as requiredContact: weronika.mazurek@seargin.com
Discover the Power of IT Excellence.
Apply!
To learn more about Seargin, please visit our web page: www.seargin.com
