Ecommerce Manager – Optimization & AI

Etisk — Australia · Posted ~4 hours ago

Mid Full-time

Skills

ecommerce management Shopify Plus ecommerce optimization AI applications workflow automation website optimization Klaviyo Claude

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Summary ✨ AI‑Generated

Join an ecommerce team where you can combine hands-on platform management with experimentation in AI and automation. You will improve customer journeys, test new digital features, identify manual processes that can be automated, and turn ideas into completed projects while collaborating with dedicated technical specialists.

Highlights

Hands-on Shopify Plus ownership combined with opportunities to explore AI-driven customer experiences and automation, supported by an in-house AI developer and a senior ecommerce team.

Description

Know your way around Shopify and find yourself thinking, “I wonder if I could build that with Claude?” Keep reading. We’re recruiting for an Australian fashion retailer that’s already putting those ideas into practice. The team has built a size calculator using real customer data and automated waitlists through Klaviyo. There’s a full-time in-house AI developer, a Senior Ecommerce Lead and plenty of website and app projects to get stuck into. Now they’re looking for someone who understands ecommerce and is excited about what they can build next. Why this one is interesting You’ll combine hands-on Shopify Plus work with the opportunity to explore how AI can improve the way customers shop and the way the business operates. That could mean testing a new customer-facing feature, improving an existing journey or building a workflow that takes manual work off the team’s hands. You’ll bring ideas, work with the in-house AI developer where you need technical support, and see projects through to something customers or colleagues actually use. The team already has practical examples to build on. They want someone who is curious enough to ask what else is possible, then gets into the tools and gives it a go. You don’t need to be a software developer. You do need to have moved beyond asking AI questions and started using it to make things. What you’ll be doing Take website and app projects from idea through to build, testing and launch.Use Claude and other AI tools to explore, prototype and implement practical improvements.Improve product pages, collections, homepages and the wider shopping journey across Shopify Plus.Support product launches and keep the website and app aligned.Run A/B tests, investigate the results and put successful changes into practice.Turn customer and ecommerce data into ideas you can test and deliver.Work with the in-house AI developer on features and workflows that need additional technical support.Help guide the Ecom Assistant, delegating work and overseeing quality. Routine product uploads are supported separately. Your focus is on getting projects live and making the digital experience better. What you’ll bring You’ve worked hands-on with Shopify Plus in a D2C business and can talk us through improvements or projects you’ve personally delivered. You also have something to show us on the AI side. Perhaps you’ve built a small tool, automated a process or tested a feature using Claude or another AI platform. It doesn’t have to be a polished product, but we want to understand what you tried, how you approached it and what you learnt. Alongside that, you’ll bring: Commercial judgement and an understanding of what makes a good online shopping experience.Experience using data and testing to decide what to improve.The organisation and follow-through to keep several projects moving.An interest in fashion, product and customer behaviour.The confidence to share ideas and work across ecommerce, marketing, content and design. Experience with shopping apps, CRO tools or international ecommerce would be useful. If you enjoy ecommerce and have been looking for a role where building with AI is part of the job, we’d like to hear from you.