Head of Q-Commerce Kenya

Job DescriptionIf you’re here, it’s because you’re looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose. What makes our ride unique? 🤝 Our culture and strong values. 💪 Our career development philosophy. 🤝 Our commitment to being a force for good. We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts. YOUR MISSION At Glovo, you’ll have the job of your life while working together towards our shared vision to build the largest marketplace in your city to give you access to anything within minutes. Q-Commerce covers Glovo’s multi-category businesses, delivering to customers anything from groceries to electronics to flowers to medicine. As the Head of Q-Commerce, you will be driving the strategy and execution of the Q-Commerce business, including developing strong relationships with our partners, growing our darkstore business, and hiring and retaining a strong team in the local country. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun! THE JOURNEY Be the owner of Q-Commerce P&Ls (Groceries, retail & darkstore business units) Define the medium and long-term strategy to achieve growth and profitability targets for the countryBuild and maintain relationships with the top retail & grocery partners in the countryLead the commercial team to onboard new partners on our platform and the account management team to make active partners growEstablish a strong working partnerships with our partners grounded on sustainable economics for both parties, renegotiating contracts where necessaryGrow our darkstore network in a sustainable wayImprove operational efficiency of our partners and our darkstores by making sure we always deliver the best service to our customers.Get feedback from our partners and work with your counterparts to translate it into product, marketing and operations improvement