Head of Strategy & Planning, CIO Office

Job DescriptionWe are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Europe, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodora. We are currently in search of a highly driven and strategic Head of CIO (Chief International Officer) Office, EU to be part of our regional team APAC and Europe team and oversee 5 markets within EU. The CIO Office works closely with countries in the EU region to achieve our key objectives, with a strong focus on growth, P&L metrics and solving key challenges. What's On the Menu: Understand markets’ challenges in-depth, and how to best support them; define and implement countries' strategy in close cooperation with respective Country CEOs/Managing DirectorsHas overall P&L ownership of the profitability and productivity of the marketsOwn cross-department projects at a regional level, such as customer NPS improvement, basket size increase, logistics, marketing, pricing coordination, etc.Allocate budget and optimise resources efficiently across countries and business verticals to meet ambitious growth and profitability targetsCollaborate with Delivery Hero’s Management Board around strategic goals, funding, and regional policies to maximise return on investmentOwn the quarterly OKR-setting process, focusing on key priorities and highest impactDrive or actively participate in key regular touchpoints: performance updates, financial reviews, budgeting & strategy, etc.Drive projects to improve customer, rider and vendor performance and experienceTogether with respective Country CEOs/Managing Directors, put together, implement and track investment proposals to boost strategic initiatives