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3PL Account Manager

Delivery Hero — Germany (for Spain branch/hub) · Posted ~2 hours ago

Mid Visa History ✓

Skills

3PL account management Partner relationship management Data analysis Fleet KPI analysis Negotiation Operational optimization Performance management Stakeholder management

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Summary ✨ AI‑Generated

A fast-paced delivery marketplace is seeking a 3PL Account Manager to own strategic relationships with a portfolio of third-party logistics providers in Spain. You will advise partners, analyze fleet KPIs, improve order volume and operational efficiency, resolve bottlenecks, strengthen profitability, and drive adoption of new operational technologies and processes.

Highlights

High-visibility account management role overseeing strategic third-party logistics relationships. The position combines data-driven decision-making, operational optimization, partner profitability, negotiation, and technology adoption.

Description

Job DescriptionJob Ref ID: JR0081138 Glovo Spain is evolving its delivery model, and we are building the team to lead this transition. As a 3PL Account Manager, you will own the strategic relationship with 5-8 third-party logistics (3PL) providers. You won’t just manage accounts; you will be their strategic advisor. Your goal is to use data to help them scale, improve their unit economics, and ensure top-tier fleet performance. This is a high-visibility, fast-paced role where your negotiation and execution will directly impact Glovo’s marketplace health in Spain. Responsibilities Own partner relationships: Act as the main business partner for 3PL owners, driving regular reviews to align their growth with Glovo’s objectives. Scale volume & efficiency: Analyze fleet KPIs to maximize order volumes, fix operational bottlenecks, and improve partner profitability. Drive tool adoption: Onboard and pitch new Glovo tech, features, and processes to partners to optimize their daily operations. Manage contracts & SLAs: Ensure strict contract execution, lead commercial renegotiations, and guarantee high-quality service levels. Unblock problems cross-functionally: Work toe-to-toe with Billing, Pricing, Legal, and Ops to solve complex issues fast and ensure a smooth partner experience. Turn data into action: Partner with our Strategy & Data team to launch local initiatives and experiments based on marketplace insights.