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Java Production Support Engineer

Futransolutionsinc — Canada · Posted ~2 hours ago

Senior Contract Remote

Skills

Java JavaScript Tomcat SQL Database troubleshooting Production support Incident response Application log analysis Integration troubleshooting Databases

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Summary ✨ AI‑Generated

Work remotely as a Java Production Support Engineer providing L3 support for interconnected enterprise applications. You will investigate production incidents, diagnose performance and data issues, troubleshoot integrations and databases, analyze logs, restore services, and implement small fixes when needed. Eligibility for Canadian government Level 2 Secret Clearance is required.

Highlights

Fully remote opportunity focused on critical production systems, with hands-on responsibility for troubleshooting, root-cause analysis, performance diagnosis, data validation, and operational stability.

Description

We Are Hiring Java Production Support Engineer Canada Remote FTE / Contract Note: (Must be Eligible for Canadian Government Level 2 Secret Clearance.) The role requires deep expertise in Java / JavaScript-based applications and databases - the ability to diagnose production issues across multiple interconnected systems. Focus on issue resolution, performance diagnosis, data validation, and operational stability of critical business systems. Key Responsibilities Provide L3 support for Java, JavaScript, and Tomcat-based applications.Support backend databases and application environments.Investigate data discrepancies and transaction failures.Perform SQL queries for troubleshooting and validation.Monitor and troubleshoot integration flows between applications.Resolve interface and data synchronization issues.Troubleshoot production incidents and restore services promptly.Analyze application logs and identify root causes of issues.Perform minor code enhancements and bug fixes.Support deployment activities and release validations.Collaborate with business users to understand issues and explain system behavior.Investigate ticket flow issues, integration failures, and application performance concerns.Document fixes, workarounds, and support procedures.Participate in occasional after-hours deployment and incident support. Required Skills Technical Java, J2EEJavaScriptBoomi Integration PlatformRemedySQL Server / Relational DatabasesJava-based Application SupportTomcat Application ServerHTML/CSSWeb Application ArchitectureSQL and Database TroubleshootingLog Analysis and DebuggingVersion Control SystemsFunctional Telecom BSS application supportIncident managementRoot cause analysisRelease supportExperience 8+ years of software development/support experience.Strong troubleshooting capabilities across multiple technologies.Experience supporting legacy enterprise applications. Mandatory Requirements Eligible for Canadian Government Level 2 Secret Clearance.Minimum 10 years residency in Canada preferred.Strong written and verbal communication skills.