Senior Manager, APAC Market Support

Job DescriptionYou lead a small team of specialists who are focused on supporting local market teams in times of disruption and opportunity. This could be a new competitor entering, a strong seasonal weather / demand impact that is putting a market under pressure or the need to work through logistics related measures to drive growth and profitability for the business. Your main aim is to provide temporary planning and hands on support to markets so they we can hit our reliability (on-time), speed and customer satisfaction targets from a logistics perspective. In short - you are going where the going gets tough (quite literally, expect significant travel). You are the regional expert and go to person for markets that have strategic priority and/or significant challenges. You dive deep and work with markets through implementing effective solutions. Delivery Hero Senior Manager, APAC Market Support | SmartRecruiters Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Senior Manager, APAC Market SupportFull-timeCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Job DescriptionYou lead a small team of specialists who are focused on supporting local market teams in times of disruption and opportunity. This could be a new competitor entering, a strong seasonal weather / demand impact that is putting a market under pressure or the need to work through logistics related measures to drive growth and profitability for the business. Your main aim is to provide temporary planning and hands on support to markets so they we can hit our reliability (on-time), speed and customer satisfaction targets from a logistics perspective.In short - you are going where the going gets tough (quite literally, expect significant travel). You are the regional expert and go to person for markets that have strategic priority and/or significant challenges. You dive deep and work with markets through implementing effective solutions. Qualifications5+ years of experience in Strategy, Business Operations, Performance Management, PMO, Consulting or Operations Excellence, preferably within technology, e-commerce, logistics or marketplace businesses.Strong analytical skills with the ability to interpret complex datasets and translate insights into business recommendations.Excellent project and program management skills with experience driving cross-functional initiatives across multiple stakeholders.Outstanding communication and storytelling skills with experience preparing executive-level presentations for senior leadership.Experience working in regional or global organisations is highly preferred.Advanced proficiency in Excel and PowerPoint; experience with data visualization toolsBachelor's degree in Business, Operations, Supply Chain, Economics or a related field.Who You AreStrategic thinker with strong business acumen and a data-driven mindset.Comfortable navigating ambiguity and managing multiple priorities simultaneously.Highly organised with exceptional attention to detail and execution discipline.Proactive, resourceful and solutions-oriented, with a bias towards action.Strong relationship builder who can influence and collaborate effectively across all levels of the organisation.Calm under pressure and thrives in high-impact environments, especially during critical business periods.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy NoticeI'm interestedRefer a friendshare this jobShare to WeChat×Copy the link and open WeChat to share.Copy to clipboardOpen WeChatShare to WeChat×Use Scan QR Code in WeChat and click ··· to share.