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Supply Operations Data Analyst

Delivery Hero — Ukraine · Posted ~1 hour ago

Visa History ✓

Skills

SQL Data analysis Supply operations analysis KPI analysis Dashboard development Operational reporting Stakeholder communication Looker Power BI

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Summary ✨ AI‑Generated

A local operations team is looking for a data analyst to optimize supply operations through rigorous analysis. The role covers identifying trends and pain points, analyzing delivery and partner performance metrics, maintaining KPI dashboards and reports, and presenting insights that can drive operational improvements.

Highlights

Data-centric operations role focused on turning complex operational data into actionable insights. Provides opportunities to improve performance, develop KPI dashboards, collaborate with stakeholders, and grow in a dynamic environment.

Description

Job DescriptionYOUR MISSION Join us as a Supply Operation Analyst and become a key member of Glovo's local Ops team! You'll play a crucial role in leveraging data to optimize our partner ecosystem, driving efficiency and improving overall performance. We offer a challenging and dynamic environment with many opportunities for learning and development. THE JOURNEY Conduct in-depth data analysis to identify trends, opportunities, and pain points within supply operations, focusing on metrics like order delivery time, courier dispatch time, partner preparation time, partner acceptance time, and customer ratings. Generate actionable insights from complex datasets to inform strategic decisions and operational improvements for our couriers and partners. Develop and maintain dashboards and reports to track key performance indicators (KPIs) and operational metrics related to supply operational performance. Identify and communicate important insights to relevant stakeholders, influencing changes that enhance supply and partner efficiency and satisfaction. Utilize data to support the establishment of excellent relationships with Glovo’s partners and couriers, demonstrating data-backed value and building engagement. Work alongside and communicate effectively with all other teams involved in operations success to ensure a data-driven approach.