Supply Operations Analyst

Delivery Hero — Ukraine · Posted ~1 hour ago

Visa History ✓

Skills

SQL Data analysis Supply operations analysis KPI analysis Dashboard development Operational reporting Stakeholder communication Looker Power BI

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Summary ✨ AI‑Generated

A local operations team is seeking an analyst to use data to improve supply performance and partner operations. You will investigate operational trends and bottlenecks, build KPI dashboards and reports, translate complex datasets into actionable recommendations, and communicate insights to stakeholders to support operational decisions.

Highlights

Data-focused operations role with opportunities to influence operational improvements through actionable insights. Involves KPI ownership, dashboard development, stakeholder collaboration, and a dynamic environment with learning and development opportunities.

Description

Job DescriptionJoin us as a Supply Operation Analyst and become a key member of Glovo's local Ops team! You'll play a crucial role in leveraging data to optimize our partner ecosystem, driving efficiency and improving overall performance. We offer a challenging and dynamic environment with many opportunities for learning and development. YOUR JOURNEY: Conduct in-depth data analysis to identify trends, opportunities, and pain points within supply operations, focusing on metrics like order delivery time, courier dispatch time, partner preparation time, partner acceptance time, and customer ratings. Generate actionable insights from complex datasets to inform strategic decisions and operational improvements for our couriers and partners. Develop and maintain dashboards and reports to track key performance indicators (KPIs) and operational metrics related to supply operational performance. Identify and communicate important insights to relevant stakeholders, influencing changes that enhance supply and partner efficiency and satisfaction. Utilize data to support the establishment of excellent relationships with Glovo’s partners and couriers, demonstrating data-backed value and building engagement. Work alongside and communicate effectively with all other teams involved in operations success to ensure a data-driven approach.