DontApply.Club
Login Register

Manager, Accounts Payable Service Delivery EU

Delivery Hero — Germany · Posted ~1 hour ago

Senior Full-time Visa History ✓

Skills

Service delivery management SLA management Stakeholder management Accounts payable processes Audit support Risk management Performance reporting Team leadership Process improvement Resource management

🔓 Log in to save this job, tailor your resume & track your apply process — 7 days free, no card needed.

Log in to add to target list

Summary ✨ AI‑Generated

A management opportunity to lead accounts payable service delivery across a European scope. You will oversee service levels, stakeholder relationships, audits, reporting, risk mitigation, continuous improvement, and a mixed internal and outsourced team. The role offers significant ownership over operational performance and process investment decisions.

Highlights

Leadership role overseeing AP service delivery, with strong exposure to process improvement, stakeholder management, audits, performance governance, risk mitigation, and team development.

Description

Job DescriptionJob Description Monitor service performance against agreed-upon Service Level Agreements (SLAs), Taxonomy and Objectives and Key Result (OKR)Establish and maintain strong relationships with external and internal stakeholdersServe as the point of contact for issues within AP processesSupport internal and external auditsIdentify areas for improvement in service quality and efficiency, provide inputs that will drive process-related investment decisions and implementationIdentify and mitigate risks that could impact service deliver, develop contingency plansGenerate regular reports and maintain accurate records of service delivery activities and performance metricsPresent performance results to relevant stakeholders in relevant governance forums (e.g. Monthly, Quarterly Business Review...etc)Lead and mentor a service delivery team for New Verticals (both captive and outsourced)Set clear performance expectations and provide regular feedbackAllocate and manage resources, ensure that the team is adequately trained and resourcedAd hoc tasks assigned from time to time