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Operations Specialist

Delivery Hero — Bulgaria · Posted ~1 hour ago

Mid Full-time Visa History ✓

Skills

Operations management Process optimization Project management Operational analysis Process improvement Cross-functional collaboration Problem solving

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Summary ✨ AI‑Generated

Join a high-growth technology organization as an Operations Specialist focused on optimizing core operational processes. You will manage daily workflows, develop efficiency initiatives, identify emerging trends, collaborate across teams, and contribute to improving service quality and operational performance.

Highlights

Work at the center of operations in a fast-paced environment, improving processes, leading long-term efficiency projects, identifying trends, and collaborating with operational teams.

Description

Job DescriptionYOUR MISSION We are looking for a professional ready to make an impact in a fast paced environment where quick execution and out of the box solutions truly make the difference. The Operations Manager is a pivotal role at the core of Glovo’s operations, responsible for managing, streamlining and reviewing the main operational processes at the base of Glovo logistic infrastructure with the final aim of offering the best service on the market. THE JOURNEY Daily management of the main processes at the base of Glovo operations proactively working for improvement and optimization. Develop processes and long-term projects to improve the efficiency of the operational setup, reporting directly to the Operations Manager and the country leadership team. Identify industry trends and act proactively to outperform competitors, with a focus on rider experience. Collaborate with the Operations team to guarantee the best possible user experience and position Glovo as the favorite delivery app for both riders and customers in Bulgaria.