Summary
✨ AI‑Generated
A senior HR business partner role supporting managers and leadership across commercial, customer-facing, and corporate functions. You will coach leaders, handle complex employment matters, use HR data and metrics, identify workforce needs, and turn people priorities into concrete organizational initiatives.
Highlights
Advise and coach managers and leadership across customer-facing and support functions. The role covers employee engagement, performance, development, complex employment matters, workforce planning, and data-driven people decisions.
Description
We’re looking for a Senior People & Culture Business Partner to join our People team💙 In this role, you will advise and support managers and leadership across our customer-facing teams (Sales, Customer Success, Marketing, Delivery, Customer Support) and our support functions (Finance, Legal) on the full range of people matters.
You’ll work closely with managers to build an environment where employees are engaged, feel empowered, and perform at their best.🌟What will you do as Senior People & Culture Business Partner?Your role will be to advise, coach, and support (first-time and experienced) managers in their leadership role, with a strong focus on team engagement, performance, and people development.
Key focus areas include managing complex employment matters end to end (including cases under Dutch employment law), and partnering with managers to identify current and future people needs within their teams and translating these into concrete proposals.Through using HR data and metrics, you’ll identify trends, signals, surface risks, and drive continuous improvement, with employee engagement and team performance as key indicators.📈You’ll lead company-wide HR projects from objective-setting and stakeholder alignment through to implementation and embedding.
You’ll also design and develop new HR policies, frameworks, and interventions that are scalable, evidence-based, and have a meaningful impact on engagement and performance across the organization.Collaboration is key, as you’ll work with the People Operations team to build and continuously improve global people processes, and you’ll contribute to the development of ChannelEngine's People Strategy and roadmap together with the broader People Team.🚀
