Cloud Systems Engineer - DevOps

About Us TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care. We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference! About The Job We are seeking a Build and Release Engineer to improve the speed and reliability of the build and deployment systems supporting our growing 24×7 SaaS environment. In this role, you will apply software and systems engineering practices to improve continuous integration, continuous delivery, deployment safety, automation, infrastructure as code, and operational support. You will partner with software development, infrastructure, security, and other technology teams to make changes repeatable and supportable throughout their lifecycle. If you are passionate about improving how software is built and delivered, solving complex delivery problems, and driving continuous improvement, we want to hear from you. Requirements BS degree in Information Systems, Engineering, or equivalent experience5+ years of relevant engineering experience in Build and Release Engineering, DevOps, Cloud or Platform Engineering, Systems Engineering, Software Engineering, and/or SREExperience designing, supporting, and improving high-volume SaaS CI/CD pipelines and applying continuous integration, continuous delivery, infrastructure-as-code, and container deployment practices to application deliveryExperience supporting CI/CD and application delivery using cloud-based compute, storage, networking, infrastructure as code, and containerization technologies for Build and Release-owned resources; Azure and Kubernetes preferredExperience troubleshooting application builds and deployments across Windows and Linux systems, with strong practical troubleshooting skillsExperience with scripting and automation using tools such as PowerShell and Python. Experience supporting builds for .NET, .NET Core, Node.js/pnpm, or Angular applications is valuableExperience with one or more CI/CD, deployment, source-control, or release-management platforms. Experience with GitHub Enterprise Cloud, GitHub Actions, Argo CD, Octopus Deploy, or Terraform is preferredExperience deploying applications to container platforms such as Kubernetes or Docker SwarmExperience working in Agile/DevOps environments and using ITSM practices where applicableExperience supporting release activities, investigating build or deployment failures, and improving delivery processes Responsibilities Own and continuously improve the engineering platform and Continuous Integration/Continuous Deployment pipelines used to build and deliver our softwareOwn and support GitHub Enterprise Cloud and GitHub Actions, including enterprise, organization, and repository administration; runners; reusable workflows; and delivery controls in partnership with identity and security teamsOwn and support Argo CD and Octopus Deploy, including the workflows and configuration used to deliver applicationsDesign, implement, and maintain application deployment configuration and workflows for Kubernetes and Docker Swarm, and support application migrations to Kubernetes and greater adoption of Kubernetes. Partner with the teams that own cluster infrastructure and operationsIdentify and champion opportunities for shortening build and release cycles, improving quality, increasing reliability, and increasing the security of delivered softwareDefine delivery changes as code, including pipeline, deployment, and configuration changes. Use Terraform for Octopus configuration and Build and Release-owned Azure resourcesImprove build and deployment reliability through automated validation, recovery and rollback capabilities, and analysis of failure modesEnable development and other technology teams to deploy through reliable self-service workflows and provide escalated technical guidance when problems occurSupport the application release team when build or deployment problems occur and directly own selected Information Technology releasesPartner with other technical leaders to ensure all newly introduced systems are supportable and maintainable by both development and operationsIdentify opportunities for improving service delivery, the delivery platform, and release processes through process improvement and continual development of documentation and runbooksProvide delivery-focused on-call coverage and other duties as requiredEnsure supported systems and operational activities comply with organizational security, HIPAA, and operating policiesIdentify and eliminate repetitive or error-prone delivery work using PowerShell, Python, or other appropriate automation Benefits Competitive salary - $110,000-$150,000Employer sponsored health, dental, vision, life, and disability insuranceRetirement plan with company contributionAnnual company profit sharingPersonal development/training budgetOpen, collaborative work environmentExtensive 2-week onboarding planComprehensive mentorship program Equal Opportunity Employer Statement & Applicant Rights TherapyNotes LLC is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to providing a workplace free of discrimination and harassment.For more information about your rights under federal employment laws, please review the following{{:}} Know Your Rights{{:}} Workplace Discrimination is IllegalFamily and Medical Leave Act (FMLA){{:}} Employee Rights Under FMLA If you require a reasonable accommodation during the application process, please contact humanresources@therapynotes.com. 9/17/2026