Technical Product Manager

We're hiring on behalf of a Haystack partner! The Role • Define creative, high-quality product roadmaps based on customer needs, team strategy, and vision. • Develop detailed business requirements and user stories for product specifications and architecture. • Define target customer segments, engage initial customers, and advocate on their behalf to iteratively define product vision. • Partner with marketing and professional services teams to craft go-to-market strategies for customer base and feature set growth. • Manage prioritization and trade-offs among customer and stakeholder needs, as well as system performance and scalability. • Drive executive communication and alignment on strategy and vision. What You'll Need • 5+ years of technical product management experience in the internet business sector. • 3+ years of technical experience in software development, network development, IT, or related fields. • 7+ years of experience managing the full product lifecycle. • Experience taking a product from conception and definition through engineering design and to market. • Experience delivering large-scale SaaS, PaaS, or IaaS products with responsibility for the full product lifecycle. • Bachelor's degree in computer science, engineering, math, finance, or economics. What's On Offer • Competitive annual salary ($152,200 - $205,900) plus potential for sign-on payments and stock units. • Comprehensive benefits package including health insurance, 401(k) matching, paid time off, and parental leave. • Opportunity to work on innovative cloud-based contact center solutions leveraging AI. • A collaborative and inclusive team environment focused on solving complex problems and achieving work-life balance. Apply via Haystack today!