Cloud Infrastructure Services Lead

Reports to: Assistant Director, IT Hybrid Infrastructure and Operations Salary Range: $90,900.08 to $128,800.00 per annum Union/Excluded: Excluded *This position may be reviewed to confirm exclusion from BCGEU membership Security Screening: Required Job Type: Regular full time Additional Info: An eligibility list to fill future vacancies may be established. Testing may be required. Lesser qualified applicants may be appointed at a lower level. We are seeking a Cloud Infrastructure Services Lead to join our team in Victoria, British Columbia, Canada. Are you an experienced cloud infrastructure professional who enjoys leading people, solving complex technical challenges and helping shape the future of modern cloud services? As our Cloud Infrastructure Services Lead, you will play a key role in advancing our cloud environment, strengthening service reliability and supporting the Corporation’s continued move from traditional infrastructure to secure, scalable and innovative cloud solutions. In this hands-on leadership role, you will guide and support a skilled team while staying closely connected to technical delivery. You will work with the Hybrid Infrastructure team and partners across the organization to design, deploy, monitor and continuously improve cloud services that are reliable, highly available and aligned with business needs. Your work will span reliable and scalable cloud infrastructure, cloud observability and monitoring, capacity planning, FinOps cost optimization and formal team management. You will contribute to current projects, ongoing sustainment and future improvements while introducing modern practices that enhance performance, security, efficiency and service excellence. This is an opportunity for a collaborative technical leader who wants to grow their leadership skills while remaining connected to cloud operations, monitoring, capacity planning, cost optimization and service reliability. If you are motivated by continuous improvement, practical innovation and meaningful work that supports services for people across British Columbia, we encourage you to apply. Hybrid Work Model This position is located in our Victoria, BC office. You will have the flexibility to work part of the time on-campus and part of the time off-campus. The requirement for on-campus presence is a minimum of 40% of your schedule in a month. Additional requirements are determined by the role functions and operational needs of each business area. About the Team The Information Technology Service Operations branch (ITSO) provides IT services to BC Pension Corporation, specifically design, delivery, operations and support of Modern Workplace Solutions (business solutions based on SaaS and COTS Applications), IT Infrastructure (server-side and endpoint compute, storage and networking, both on premise and cloud), and IT Operations (ITIL aligned services, such as Service Desk, End User Support, Incident and Change Management, etc.). Responsibilities Lead, supervise and support the Cloud Infrastructure Services team, including assigning work, setting goals, coaching staff, managing performance, and guiding project delivery in alignment with organizational priorities and standards.Provide senior technical expertise in cloud infrastructure, platforms and hybrid connectivity, translating cloud strategy and architecture into secure, resilient and scalable implementations across single-cloud, multi-cloud and hybrid environments.Lead operational excellence through cloud governance, FinOps practices, observability and monitoring, capacity planning, vendor oversight, documentation, and proactive service reliability improvements.Design, automate and maintain cloud infrastructure using Infrastructure as Code, cloud resource configuration tools, automated workflows and modern practices that improve consistency, auditability and efficiency.Collaborate with IT Engineering, DevOps, Security, vendors and business stakeholders to research solutions, assess risks and costs, enforce cloud security requirements, and deliver fit-for-purpose services aligned with the Corporation’s strategy. Qualifications Must have Bachelor’s degree in Technology, Engineering, Computer Science, Information Systems or a related field.Experience leading and supervising a team of IT professionals.A minimum of five years of experience in managing Azure/OCI cloud infrastructure including, but not limited to virtual servers, virtual desktops, storage, networking and connectivity services (e.g., subnetting, route tables, security groups, virtual networking, VPN, transit gateways, optimizing for egress costs), identity and access management, IAC, endpoint manager, and other cloud services and resources.A minimum of three years of hands-on experience with cloud observability, monitoring and performance analysis tools, such as Dynatrace and Azure Monitor.A minimum of three years of experience using FinOps principles and implementing and managing cloud cost optimization strategies.An equivalent combination of education, training and relevant experience may be considered. Nice to have Experience with cloud storage, backup, and recovery solutions.Cloud provider certifications.Experience working with a variety of vendors and third parties. Knowledge, Skills and Abilities Demonstrated management and leadership skills, with proven ability to motivate, mentor and coach others, resolve conflict and work in a changing environment.Knowledge of cloud computing, networking, storage and backup technologies, Microsoft Azure platform and/or Oracle Cloud Infrastructure).Knowledge of FinOps (e.g. analyzing cloud spending and optimizing resources, driving cloud optimal usage, etc.)Knowledge of cloud monitoring, alerting tools and observability concepts.Knowledge of Identity and Access management (e.g. Entra ID, RBAC, SSO, Group policy, enterprise applications, applications roles and assignments, etc.).Knowledge of cloud security (e.g., key management services, encryption, other core security services/controls the organization uses).Ability to lead technical projects and drive initiatives independently.Strong skills in system design, planning, implementation, and documentation.Knowledge of ITIL processes and tools.Strong verbal and written communication skills, with the ability to adapt communication style for technical and non-technical audiences.Ability to build and maintain effective working relationships with internal and external stakeholders, foster collaboration and achieve shared business objectives. Application requirements Cover letter: Please do not submit a cover letter; it will not be reviewed. Resume: A resume is required as part of your application. Ensure your resume includes your education, the start and end dates (month and year) of your employment, and any relevant information that relates to the job requirements. Questionnaire: As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements. Responses will be used to shortlist applicants against the job requirements. Please allow approximately 15 minutes to complete this questionnaire. Applications will be accepted until 11:59 pm PST on 6 October 2026. Late applications will not be considered. Diversity & Inclusion BC Pension Corporation is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law. We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and will provide reasonable accommodations upon request. If you require assistance or accommodation due to a disability, please email us at jobs@pensionsbc.ca. Thank you for your interest in working with us. We will let you know about your status in this competition as soon as possible. If you have questions about this opportunity, please email us at jobs@pensionsbc.ca. About Us BC Pension Corporation is one of the largest professional pension service providers in Canada. We serve over 780,000 active and retired members and more than 1,000 plan employers, paying out more than $540 million in benefits each month (over $6.5 billion a year) to over 240,000 retirees. One in eight BC citizens is a member of one of the five pension plans we serve. Services include providing plan information to members and employers, managing contributions and member records, paying pension benefits, and providing policy, financial and communication services to plan boards. We are a community of dedicated professionals who share common beliefs about client service and a desire to make our organization an even better place tomorrow than it is today.